国家开放大学电大一网一平台《管理英语 2》一体化考试机考形考任务6-8题库答案

国家开放大学电大一网一平台《管理英语2》一体化考试机考形考任务6-8题库答案形考任务6题库

一、选择填空阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项试题1—Whatdoyouthinkofyourmothersadvice选择一项Itdoesn*tfitusactuallyNoIdon*tbelieveitIdontbelieveinher试题2—Canyoustayherelonger一butIhavetobebacktomorrow.选择一项I*dlovetoNothankyouImafraidnot试题3—HowdoyoulikelivinginBeijing选择一项ItsdifferentfromlivinginAmericaIhavenoideaIloveit.Beijingissuchabeautifulcity试题4Ididntdolastweek.选择一项themorecompetitivewillyoubeyouwillbethemorecompetitivethemorecompetitiveyouwillbe试题6

二、阅读理解阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项Angrycustomerstendtoaimtheirdissatisfactionandcomplaintsatstaffmembers.Ifthishappenstoyouyoushouldrememberthattheyareactuallyexpressingtheirdissatisfactionaboutthecompanyandnotaboutyouasanindividual.Butifyouwishtobesuccessfulinanybusinessthenyouhavetolearnhowtohandleangrycustomers.Listedbelowareafewguidelinestohelpyoudevelopyourownpersonalstrategyfordealingwithangrycustomers:Neverargueback.Youmuststaycalmandaimtosatisfythecustomereveninthemostdifficultsituations.Itisonlybyagreeingwiththeirviewpointandsuggestingapossiblesolutionthatyouwillresolvethesituationandsendthecustomerawayhappy.Useyourearsmorethanyourmouth.Makesureyoulistenmorethanyouspeak.Bylisteningcarefullyyouwillbeabletounderstandwhythecustomeriscomplainingsothatsatisfactorystepscanbetaken.Showthatyoucare:Useeveryopportunitytoexpressyourapologyandunderstanding.Youhavetoshowthatyouwilldoeverythingwithinyourpowertotryandresolvethesituation.Thisexhibitionofyourconcernwillwinthecustomerover.Therewillbeasignificantchangeintheirbehaviour.Controlyourangerandbepatient.Learntorelaxandcalmyourself.Havingpatiencewithyourcustomersandwithyourselfwillgoalongwayinwinningoverhostilecustomers.Theaboveguidelinesareveryusefulineverysituationinlifeandyoucansuccessfullytacklehostilecircumstancesbyfollowingthem.Ifyoufollowtheabovetipsyouareonyourwaytosucceedinginyourcareer.AtwhomdoangrycustomerstendtoaimtheirdissatisfactionandcomplaintsstaffmemberscompanymanagersthosewhoaccompanythemWhenacustomershoutsrudelyatyouyoushould.arguebackandprotectyourselfkeepquietandleavethecustomeralonekeepcalmandlistencarefullytothecustomerTheunderlinedsentence“Useyourearsmorethanyourmouthmeans.Yourmouthisnotmoreimportantforyouthanyourears.Youshouldlistenmorethanyouspeak.Youshouldtalkmorethanyoulisten.Whendealingwithanangrycustomer;whichisNOTtherightattitudeBeconcerned.Bepatient.Beamused.WhichofthefollowingstatementsistrueaccordingtothepassageWhenthecustomerscomplainyouneedntlistencarefully.Youneedntsaysorrytothoseangrycustomers.Youshouldrelaxyourselfandtrytounderstandtheangrycustomers.

一、选择填空阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项试题1-Whydoyoulookunhappy.Whatsthematter选择一项ImsatisfiedwiththegoodperformanceoftheradioI*vejustbought.Imgladtohaveboughtthisradioatsuchaprice.ItmratherdisappointedwiththepoorqualityoftheradioIvejustbought.试题2——Thatsgreat!选择一项WhatareyougoingtoeatattheMexicanrestaurantWhenareyougoingtodinnerattheMexicanrestaurantHowaboutgoingtodinnerattheMexicanrestauranttonight试题3Customer:Wehaveorderedforalmostonehour.Whyisitsohardtogetourdishesreadyinyourrestaurant——Waiter:选择一项Imreallysorryaboutthat.Idontthinkitshard.YouIIgetitnexttime.试题4Ourworkershavebeencheckingtheheatingsystemsinceyoucalledus.Iyouitwillperformwellsoon.选择一项A.argueaffectassure试题5Theysincelastnight.Theyareabouttofinishthework.选择一项arecleaningthesystemhavebeencleaningthesystemhadcleanedthesystem试题6

二、阅读理解阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”Feedbackfromyourcustomersisveryimportant.Themoreinformationyouhavefromthemthemorecompetitiveyouwillbeinyourfield.Thefollowingtechniqueswillhelpyouknowwhatthecustomersthinkofyourbusiness.Askyourcustomersdirectlyandcatertotheirwishes.Thisisthesimplestwaytofindoutwhatpeoplewantfromyourserviceorproduct.Whenhotelcustomersareaskedwhattheywantfortheirbreakfastandthenthehotelstaffareaskedwhattheythinkthecustomerwantstheanswersarequitedifferent.Beacustomeryourselfandfindoutwhatyourcustomersexperiencewhentheyuseyourservice.Thisisoneofthemostobviousbutunderusedwaysforgettingfeedback.Forexampleyoucanactasoneofthecustomersinawheelchairandseehowyouretreated.Useafocusgroup.Focusgroupsarerepresentativesofcustomerswhosejobistoprovideyouwithinformationontheirneedsandpreferences.Usequestionnairesandsurveys.Thisisoneofthemostwell-establishedfeedbacktechniques.Whenwell-conductedtheyusuallyworkwell.Encourageyourfront-linestafftobuildstrongrelationshipswithcustomers.Yourfront-linestaffarethemostresourcefulandreliableaswellastheleastcostlyofyourcustomerfeedbacksources.Theircommunicationwiththecustomerswillbecomeimportantinformationforimprovingcustomercare.Youmaydeliverthebestserviceintheworld.Butifitisnotwhatpeoplewantyourewastingyourtime.Implementoneztwothreeoralloftheabovetechniquesandyourserviceandproductwillimproveovernight.Hotelcustomersandhotelstaffthinkthesameaboutbreakfast.FAgoodorbadexperienceofacustomerinawheelchairinyourshopshowswhetheryourserviceisgoodornot.TItsnotnecessarytoknowaboutthecustomersneedsandpreferences.FQuestionnairesareusefulingettingfeedbackfromcustomers.TFront-linestaffhavenothingtodowithimprovingcustomerservice.F

一、选择填空阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项试题1—-That*sgreat!选择一项WhatareyougoingtoeatattheMexicanrestaurantWhenareyougoingtodinnerattheMexicanrestaurantHowaboutgoingtodinnerattheMexicanrestauranttonight试题2NeitherdoI.Lookatourcommunityitissuchamess.选择一项Ourservicecenterdontoffermuchhelpforus.Ireallydontthinkourservicecenterissatisfying.Tmslightlysatisfiedwithourservicecenter.试题3-HelloisthatservicecenterTheelevatorofourapartmentdoesntwork.选择一项OhIdontknowwhatswrongwithit.SorryIIIhaveitcheckedoutatonce.OkIsee.试题4Wefeelwiththeinconveniencetheservicecenterbroughtus.选择一项disappointedworriedsurprised试题5Itisonlybyagreeingwiththeirviewpointandthatyouwillresolvethesituationandsendthecustomerawayhappy.选择一项suggestingapossiblesolutionsuggestapossiblesolutionsuggestedapossiblesolution试题6

二、翻译从以下A、B、C三个选项中选出与英文最适合的中文翻译Focusgroupsarerepresentativesofcustomerswhosejobistoprovideyouwithinformationontheirneedsandpreferences.A.焦点小组是顾客的代表，他们的工作是把你的需求和喜好提供给顾客B.焦点小组是顾客的代表，他们的工作是给顾客提供需求和喜好C.焦点小组是顾客的代表，他们的工作是给你提供他们的需求和喜好Angrycustomerstendtoaimtheirdissatisfactionandcomplaintsatstaffmembers.A.愤怒的顾客往往会把员工当做他们发泄不满和抱怨的目标B.愤怒的顾客计划把对员工的不满和抱怨当做目标C.愤怒的顾客趋向于把员工的不满和抱怨当成目标Youwilldoeverythingwithinyourpowertotryandresolvethesituation.A.你会在权利范围内尽一切努力解决问题B.你会在意志范围内尽一切努力解决问题C.你会在力量范围内尽一切努力解决问题Havingpatiencewithyourcustomersandwithyourselfwillgoalongwayinwinningoverhostilecustomers.A.对顾客和对自己有耐心将走很长的路才能赢得生气的顾客对你工作的支持B.对顾客和对自己有耐心将在感得生气的顾客对你工作的支持方面大有帮助C.对顾客和对自己有耐心将会很难赢得生气的顾客对你工作的支持Tocommunicatepreciselywhatyouwanttosayyouhavetofrequentlyneedtodefinekeywords.A.要简明扼要地表达本意，就必须不断定义关键词B.只要定义频繁出现的关键词就能准确传达本意C.要准确表达你的本意，就必须不断定义关键词

一、选择填空阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项试题1-Whydoyoulookunhappy.Whatsthematter选择一项:ImsatisfiedwiththegoodperformanceoftheradioIvejustbought.Imgladtohaveboughtthisradioatsuchaprice.TmratherdisappointedwiththepoorqualityoftheradioIvejustbought.试题2—-Thatsgreat!选择一项WhatareyougoingtoeatattheMexicanrestaurantWhenareyougoingtodinnerattheMexicanrestaurantHowaboutgoingtodinnerattheMexicanrestauranttonight试题3HelloisthatservicecenterTheelevatorofourapartmentdoesntwork.选择一项OhIdontknowwhatswrongwithit.SorryIIIhaveitcheckedoutatonce.OkIsee.试题4TheheatingsystemofourapartmentbrokedownsoImadeacalltothecommunityservicecenter.选择一项discussioncomplaintpraise试题5Theypromisedthecarforus.选择一项repairingrepairedtorepaired试题6

二、阅读理解阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项Imaginethissituation:youhaveboughtafaultyitemfromashopandyoutakeitbacktocomplain.Yougodirectlytotheshopassistantandtellthemyourproblem.Theysaytheycannothelpyouwhichmakesyouangriertothepointperhapswhereyoustartinsultingthepoorshopassistant.RESULT:Thiswilldoyounofavourslikegettinganycompensationorevenarefund.Ifyougodirectlytothefirstpersonyouseewithintheorganizationyouarecomplainingaboutyoumaybewastingyourtimeastheymaybepowerlesstotakeanyactionorprovideyouwithasolution.Sotheimportantlessontobelearntistomakesurefirstlythatyouarespeakingtotherelevantpersontheonewhohastheauthoritytomakedecisions.形考任务8题库

一、选择填空阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项试题1一-Itwilltakeatleasttwoweeks.选择一项HowsoonwillyoufinishourannualreportWhenwillyoufinishourannualreportHowlonghaveyoufinishedourannualreport试题2一-Itcostsustenthousanddollars.选择一项HowmanydoestheprintingoftheannualreportcostWhatdoestheprintingoftheannualreportmakeHowmuchdoestheprintingoftheannualreportcost试题3—GoodmorningSunshineCommunityCenter!MayIhelpyou选择一项I’dliketobookoneairticketI*mgladtointroducemyselftoyouIneedaplumbertorepairthewaterpipeinmykitchen试题4Thenewyearisjust.选择一项incorneraroundthecorneroutsidethecorner试题5Theinvestorshouldbeawareofthelimitationsofthefinancialstatementanalysistheannualreport.选择一项A.basedonbasingonC.baseon试题6

二、阅读理解阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”Anannualreportofacompanyprovidesinformationaboutitsbusinessperformanceforcertainpeople.Thesepeopleincludetheinvestorspotentialinvestorsandotherstakeholders.Fromthereportpeoplecanunderstandthecompanysbusinessscoperecentsituationandfuturedevelopment.Themainpartsofanannualreportusuallyincludechairmansletter;financialstatementsandoperationanalysis.ChairmansLetterUsuallyanannualreportshouldcontainaletterfromthechairman.Thelettershouldprovidedetailsaboutthesuccessesandthechallengesofthepastyear.Itshouldalsoincludethefutureoutlookforthecompany.OperationAnalysisTheoperationanalysisisanoverviewofthebusinessinthepastyear.Itusuallyincludesnewhiresandnewproductintroductions.Atthesametimeitwillintroducebusinessacquisitionsandotherimportantissues.FinancialStatementsThefinancialstatementsareveryimportantforanannualreport.Peoplecanknowthecompany*sperformanceinthepastfromthestatements.Itusuallyconsistsofthefollowingthreeaspects.Thefirstoneistheprofitandlossstatement.Thesecondoneisthebalancesheet.Andthethirdoneisthecashflowstatement.Anannualreportofacompanyprovidessomeinformationaboutitsbusinessperformanceforcertainpeople.TPeoplecanknoweverythingofthecompanyfromtheannualreport.FAnannualreportusuallyincludeschairmansletterfinancialstatementsandoperationanalysis.TAchairmanslettershouldincludethestrategicdirectionmovingforward.TThispassageismainlyaboutthemainpartsofanannualreport.T

一、选择填空阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项试题1-Wouldyoumindansweringsomequestionsaboutyourannualreport选择一项YeswithgreatpleasureNoImafraidIcantmakeitNoaslongasitdoesn*ttakelong试题2——Howdidyourtalkwiththecommunityresidentgo—Heseemedtoacceptmyexplanationbuthedidn*tsignhisnamehere.选择一项Perfect!Imnotsure.选择一项nothingsomethinganything试题5Iwouldrathertwoweeksearlier.选择一项youshouldcomehereyoucamehereyouhadcomehere试题6

二、阅读理解阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项Marybeganplayingtheviolinwhenshewasonlysix.Herfathercameacrossareallyoldinstrumentathisauntshouseandhebroughtitbackhomewithhim.Maryloveditandimmediatelytriedtoplayit.Afterafewmonthsshebegantohavelessons.Shegotonverywellwiththeviolin.Whenshewasaboutelevenshereallyneededabetterviolin.Onedayshetookpartinaconcertandamanwentuptoherparentsandtalkedtothemabouther.Hesaidthatshehadrealtalentandpointedoutthatsheneededabetterviolin.Whenhefoundoutthattheycouldntaffordoneheofferedtobuyoneforher.Laterwhenshewasabout16shesetupherowngroup.Shenameditafterthemanwhogavehertheviolin--shecalledittheErioSound.Marysfather.boughttheviolinfromashopborrowedtheviolinfromafriendgottheviolinfromhisauntMarybegantoneedabetterviolinwhenshewasabout.101112ThemanattheconcerttoldMarysparentsthat.C.That*sright.试题3—GoodmorningSunshineCommunityCenter!MayIhelpyou选择一项I*dliketobookoneairticketImgladtointroducemyselftoyouIneedaplumbertorepairthewaterpipeinmykitchen试题4Whenstatingproblemswecanmakeawiththosefromlastyear.选择一项comparingcomparecomparison试题5Peoplefindusefulinformationfromtheannualreport.选择一项hadtodaredcould试题6

二、阅读理解阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项Ifyoutakethefollowingstepsyoucanmakeasatisfactoryannualreport.Andyourbossandothersupporterswillbeimpressed.Definingyouraccomplishments.WhatdifferencedidyoumakeWhathaschangedinyourcommunityorfieldbecauseofyourworkoverthepastyearTakeallofyouractivitiesoverthelast12monthsanddividethemintothreetofivemajoraccomplishments.Lessismore:Beselective.Ifyouincludeeverythingtheannualreportbecomesclutteredwithinformation.Youshouldthinkaboutwhatyouwanttofocusonandthenselectstatisticstorepresentthatandhighlightkeyachievementswithphotosorcasestudiesetc.Addingvisualsandcharts:Visualsandchartscanreducetheneedfortextsanddetails.Andtheywillmakethereportmoreattractive.Itsgreatifyouproduceafull-colorpublicationwithlotsofnicephotography.Ofcourseitwilldependonyourresources.Astrongcalltoaction:Astrongcalltoactionattheendofyourreportwillimpressthereadersdeeply.Makeitclearwhatyoudlikeyourreaderstodooncetheyvereadit.DoyouhavetogatheralltheinformationsinceyouenteredthecompanybeforewritingtheannualreportYes.No.Notgiven.IsitreasonabletoincludeeverythingofthecompanyinordertomaketheannualreportinformativeYes.No.Notgiven.WhatdoestheunderlinedphraseuLessismoremeanUsingfewerwordsmakingfewerpartsandsoonissimplerandmoreefficientthantheopposite.Thefewerthebetter.Themorethebetter.WhichisNOTTUREforthefunctionsofthevisualsandchartsTheycanreducetheneedfortextsanddetails.Theycanmakethereportmoreattractive.Theycanmakethereporthardertobeunderstood.HowmanystepsshouldyoutaketomakeyourreportimpressiveFiveThreeFour

一、选择填空阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项试题1一-Itwilltakeatleasttwoweeks.选择一项HowsoonwillyoufinishourannualreportWhenwillyoufinishourannualreportHowlonghaveyoufinishedourannualreport试题2—Wouldyoumindansweringsomequestionsaboutyourannualreport选择一项YeswithgreatpleasureNoImafraidIcantmakeitNoaslongasitdoesnttakelong试题3—Itcostsustenthousanddollars.选择一项HowmanydoestheprintingoftheannualreportcostWhatdoestheprintingoftheannualreportmakeHowmuchdoestheprintingoftheannualreportcost试题4Imconfidentintheseaslongaswetheneedsofthecommunityresidentsandimproveourservicequality.选择一项keepaneyeonkeepaneyeatkeepeyeson试题5thefogweshouldhavereachedtheannualmeetingsiteontime.选择一项BecauseofInspiteofButfor试题6

二、阅读理解阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项Anannualreportprovidesusefulinformationaboutanorganization.Peoplereadannualreportsindifferentways.Someevenprefertostartatthebackandworktheirwaytothebeginning.Itmakesnodifferencehowyoureadthemaslongasyougettheessentialpointsofthebusinessanditsfinancialcondition.Howeverthereisagoodwaytosolvethesereportsthatisbothmostefficientandmosteffective.Youcan*tpossiblygoanyfurtherinyourresearchwithoutknowingwhatthecompanydoes!HowcanyouinsurethatyouhaveunderstoodthereportJustaskyourselfifyouunderstandwhatthecompanydoesandwhoitscustomersare.

一、选择填空阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项试题1——Howdidyourtalkwiththecommunityresidentgo——Heseemedtoacceptmyexplanationbuthedidntsignhisnamehere.选择一-项Perfect!Imnotsure.Thatsright.试题2—GoodmorningSunshineCommunityCenter!MayIhelpyou选择一项:IdliketobookoneairticketImgladtointroducemyselftoyouIneedaplumbertorepairthewaterpipeinmykitchen试题3—一Itcostsustenthousanddollars.选择一项HowmanydoestheprintingoftheannualreportcostWhatdoestheprintingoftheannualreportmakeHowmuchdoestheprintingoftheannualreportcost试题4Whenreadingtheannualreportweshouldlookouttheareaswherethecompanydidnotcomplywiththeregulations.选择一项atforon试题5Undernocircumstancetotellliestothepublic.选择一项thecompaniesareallowedarethecompaniesallowedthecompanieswillallowwillthecompaniesallow试题6

二、翻译从以下A、B、C三个选项中选出与英文最适合的中文翻译

1.Ingeneralwevemadesomeprogressthisyearinimprovingcommunityservices.A.总的说来，今年我们已经在改善社区服务方面取得了一些进展B.一般情况下，我们今年将在改善社区服务方面取得一些进展C.总的说来，今年我们在提高社区服务质量方面取得了一些进展Asageneralruleitisbettertofocusonthecontentofapresentationasameansofattractingyouraudiencesattention.一般来说，它最好将重心放在讲解的内容上，使之成为吸引观众注意力的方式一般的规则是，它最好集中在礼物的内容上，这比吸引观众的注意力更好一般而言，最好把重点放在讲解的内容上，借此来吸引观众的注意Weshouldpresentdataintablesorchartssothatthereportmaynotbeboringwithfactsalone.A.我们应该用表格或图表来呈现数据以便报告不因为仅有事实而枯燥乏味B.我们应该用表格或图表来表示数据，因此，报告就不会因为仅有事实而枯燥乏味C.我们应该用表格或图表来呈现数据以便报告不厌烦仅有事实Tocommunicatepreciselywhatyouwanttosayyouhavetofrequentlyneedtodefinekeywords.A.要简明扼要地表达本意，就必须不断定义关键词B.只要定义频繁出现的关键词就能准确传达本意C.要准确表达你的本意，就必须不断定义关键词Atruefriendissomeonewhoreachesforyourhandandtouchesyourheart.一个真实的朋友就是能伸出他的手触碰你心灵的人一个真实的朋友就是能伸出他的手理解你心灵的人C.真正的朋友是一个可以援手帮助并感动你心扉的人shehadrealtalenthervoicewasverygoodSheneededabetterteacherMarywhenshewas

16.graduatedsetupherowngrouphadanewviolinEricSoundwasthenameoff.MarysviolinMarysmusicgroupMary*sfriend

一、选择填空阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项试题1—Thisjacketissogood.—Its200yuan.Icangiveyouspecial20%discountonit.选择一项IsitexpensiveHowmuchisitWhatcolorisit试题2—Iamsorry.Nowwhatwerewetalkingabout选择一项NevermindIdontremembereitherYouweresayingthatyouusedtobeateacher试题3HowdoyoulikelivinginBeijing选择一项ItsdifferentfromlivinginAmericaIhavenoideaIloveit.Beijingissuchabeautifulcity试题4Ilikecookingformyfriendsinfreetime.选择一项memymine试题5Herarticleisinherclass.选择一项betterwellthebest试题6

二、阅读理解阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”XiaoyanIthoughtyoudliketoknowwhathashappenedtoyourreportaboutimprovingthewebsite.LastweekIhadameetingwiththedesigners.IgavethemacopyofyourreportandItoldthemthatweneededtohavethewebsiteredesigned.Ivehadthefirstpagesimplified.Ihaveaskedthemtomaketheiconslarge.Thecoloursarenowdifferenttoo.Therearemorefunctionsasyousuggestedsothatcustomerswillbeabletotransferfundstoanaccountinanotherbank.rmgoingtomakeapresentationaboutthesechangesattheParisconferenceandwouldliketotalktoyouaboutthat.TherearesomethingsIcandomyselfbutIwouldlikeyourhelpwithsometechnicalaspects.Imustgetsomeslidesmadetooandwouldlikeyouropinionaboutthem.HaveyougottimeforacoffeeoneitherWednesdayorThursdaymorningDavidDavidhadameetingwiththedesignersyesterday.FDavidhadmadetheiconslarger.FThespeedofaccesshasbeenmadequicker.FDavidisgoingtomakeapresentationinParis.TDavidwouldlikesomehelpfromXiaoyan.T

一、选择填空阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项试题1一Whatdoyouthinkofyourmothersadvice选择一项Itdoesn*tfitusactuallyNoIdon*tbelieveitIdon*tbelieveinher试题2-Iamsorry.Nowwhatwerewetalkingabout选择一项NevermindIdontremembereitherYouweresayingthatyouusedtobeateacher试题3—Thisjacketissogood.—Its200yuan.Icangiveyouspecial20%discountonit.选择一项IsitexpensiveHowmuchisitWhatcolorisit试题4Theyhavelearnedaboutinrecentyears.选择一项severalhundredsEnglishwordshundredsofEnglishwordshundredofEnglishwords试题5Youdbetterhaveyourhairbeforegoingtoyourfriendswedding.选择一项cuttingcuttocut试题6

二、阅读理解阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项Everyonewantstohealthyandhappy.Whenillnessdoescomethewholefamilyisaffected.Manyadjustments调整havetobemadebutthefamilyroutine日常工作needntbedisturbedcompletely.Oftenitcanberearrangedwithhomedutiessimplifiedtosavetimeandenergythusreducingstrainonthefamily.Thereasonableresponsibilityforgivingnursingcareisusuallyassumedbyonepersonjrequentlythemotherconsequentlyinorderthatshemayhavesomemuchneededrestoronthecontraryothermembersofthefamilyshouldlearnhowtohelpwhensicknessoccurs.

一、选择填空阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项试题1—Canyoustayherelonger—butIhavetobebacktomorrow.选择一项I*dlovetoNothankyouImafraidnot试题2一HowdoyoulikelivinginBeijing选择一项IttsdifferentfromlivinginAmericaIhavenoideaIloveit.Beijingissuchabeautifulcity试题3一Whatdoyouthinkofyourmothersadvice选择一项Itdoesn*tfitusactuallyNoIdon*tbelieveitIdon*tbelieveinher试题4Ihavecoffeebreakfasttime.选择一项atinon试题5—Didthemedicinemakeyoufeelbetter一No.ThemoreIfeel.选择一项medicineItake;andtheworsemedicineItake;theworseItakemedicine;worse试题6

二、翻译从以下A、B、C三个选项中选出与英文最适合的中文翻译Amanandhiswifehadasmallrestaurantnearastation.一个男人和他的妻子在靠近车站的小饭馆里吃饭一个男人和他的妻子有一个车站饭馆一个男人和他的妻子在靠近车站的地方开了家小饭馆Onthelastdayoftheoldyearthereisafamilydinner.A.在老年人的最后日子，通常有一顿家庭餐B.在即将过去的一年的最后一天，会有一次家庭聚餐C.在过去的日子里，经常有家庭聚餐Afewminuteslaterthedoctorcameoutofhisroomforthethirdtime.A.几分钟后，医生第三次从他的房间走出来B.医生在迟到的几分钟后，终于从他的房间走出来为了第三名C.几分钟后，医生来到他的房间第三次Youcanseemanyinterestingthingsonyourway.A.你能看见许多有趣的东西在你回家的路上B.一路上你能看见许多有趣的事情C.你能看见许多好玩的东西在车上Havingpatiencewithyourcustomersandwithyourselfwillgoalongwayinwinningoverhostilecustomers.A.对顾客和对自己有耐心将走很长的路才能赢得生气的顾客对你工作的支持B.对顾客和对自己有耐心将在赢得生气的顾客对你工作的支持方面大有帮助C.对顾客和对自己有耐心将会很难赢得生气的顾客对你工作的支持形考任务7题库

一、选择填空阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项试题1—NeitherdoI.Lookatourcommunityitissuchamess.选择一项Ourservicecenterdontoffermuchhelpforus.Ireallydontthinkourservicecenterissatisfying.Imslightlysatisfiedwithourservicecenter.试题2—HelloisthatservicecenterTheelevatorofourapartmentdoesntwork.选择一项OhIdontknowwhatswrongwithit.SorryIIIhaveitcheckedoutatonce.OkIsee.试题3——Customer:Wehaveorderedforalmostonehour.Whyisitsohardtogetourdishesreadyinyourrestaurant—Waiter:选择一项Imreallysorryaboutthat.Idontthinkitshard.YouIIgetitnexttime.试题4Weareundertofinishthetaskwithinsuchlimitedtime.选择一项linepressureexpectation试题5Themoreinformationyoucangetinyourfield.。