空乘专业广播词课程-客舱广播词

基础广播词

一、欢迎词女士们，先生们欢迎您乘坐中国国际航空公司CA1315航班由北京前往广州北京至广州的飞行距离是2000千米，预计空中飞行时间是3小时飞行高度10000米，飞行速度平均每小时670公里为了保障飞机导航及通讯系统的正常工作，在飞机起飞和下降过程中请不要使用手提式电脑，在整个航程中请不要使用手提电话、遥控玩具、电子游戏机、激光唱机和电音频接收机等电子设备飞机很快就要起飞了，现在有客舱乘务员进行安全检查请您坐好，系好安全带，收起座椅靠背和小桌板请您确认您的手提物品是否妥善安放在头顶上方的行李架内或座椅下方本次航班全程禁烟，在飞行途中请不要吸烟本次航班的乘务长将协同机上全体乘务员竭诚为为您提供及时周到的服务谢谢！WelcomeGoodmorningafternooneveningLadiesandGentlemen:WelcomeaboardAIRCHINAAirlinesflightCA1315BeijingtoGuangzhou.ThedistancebetweenBeijingandGuangzhouistwokilometers.Ourflightwilltakethreehours.Wewillbeflyingatanaltitudeoftenmetersandtheaveragespeedissixhundredseventykilometersperhour.Inordertoensurethenormaloperationofaircraftnavigationandcommunicationsystemsmobilephonestoysandotherelectronicdevicesthroughouttheflightandthelaptopcomputersarenotallowedtouseduringtake-offandlanding.WewilltakeoffimmediatelyPleasebeseatedfastenyourseatbeltandmakesureyourseatbackisstraightupyourtraytableisclosedandyourcarry-onitemsaresecurelystowedintheoverheadbinorundertheseatinfrontofyou.Thisisanon-smokingflightpleasedonotsmokeonboard.Thechiefpurserallwithallyourcrewmemberswillbesincerelyatyourservice.Wehopeyouenjoytheflight!Thankyou!

二、起飞后广播女士们，先生们我们的飞机已经离开北京前往广州，沿这条航线，我们飞经的省份有河北、河南、湖北、广东经过的主要城市有北京、魏县、周口、河口、武汉、龙口、米林、南雄、广州，我们还将飞越黄河、淮河、长江、珠江、洪湖、罗霄山、南岭、白云山在这段旅途中，我们为您准备了午餐供餐时我们将广播通知您下面将向您介绍客舱设备的使用方法今天您乘坐的是B737型飞机，您的座椅靠背可以调节，调节时请按座椅扶手上的按钮在您前方座椅靠背的口袋里有清洁袋，供您扔置杂物时使用在您座椅的上方备有阅读灯开关和呼叫按钮，如果您有需要乘务员的帮助，请按呼唤铃在您座位上方还有空气调节设备，您如果需要新鲜空气，请转动通风口洗手间在飞机的前部和后部，在洗手间内请不要吸烟LadiesandGentlemen:WehaveleftBeijingforGuangzhou.AlongthisroutewewillbeflyingovertheprovincesofHebeiHenanHubeiGuangdong.PassingthecitiesofBeijingWeixianZhoukouLongkouMilinWuhanestuaryNanxiongGuangzhouandcrossingoverTheYellowRiverthehuaiRivertheyangziRiverthezhuRivertheHongLaketheLuoxiaomountainstheNanmountainsandbaiyunmountains.Thebreakfastlunchsupperhasbeenpreparedforyou.Wewillinformyoubeforeweserveit.Nowwearegoingtointroduceyoutheuseofthecabininstallations.ThisisaB737aircraft..thebackofyourseatcanbeadjustedbypressingthebuttononthearmofyourchair.Thecallbuttonandreadinglightareaboveyourhead.Pressthecallbuttontosummonaflightattendant.Theventilatorisalsoaboveyourhead.Byadjustingtheairflowknobfreshairwillf1owinorbecutoff.Lavatoriesarelocatedinthefrontofthecabinandintherear.Pleasedonotsmokeinthelavatories.

三、餐前广播女士们，先生们我们将为您提供餐点、茶水、咖啡和饮料，欢迎您选用需要用餐的旅客，请您将小桌板放下为了方便其他旅客，在供餐期间，请您讲座椅靠背调整到正常位置谢谢！LadiesandGentlemen:Wewillbeservingyoumealwithteacoffeeandothersoftdrinks.Welcometomakeyourchoice.Pleaseputdownthetableinfrontofyou.Fortheconvenienceofthepassengerbehindyoupleasereturnyourseatbacktotheuprightpositionduringthemealservice.Thankyou!

四、意见卡女士们，先生们欢迎您乘坐中国国际航空公司航班，为了帮助我们不断提高服务质量，敬请留下宝贵意见谢谢您的关心和支持！GoodmorningafternooneveningLadiesandGentlemen:WelcomeaboardAIRCHINAAirlinescommentsformyouwillbehighlyvaluedinordertoimproveourservicethanksforyourconcernandsupport.

五、预定到达时间广播女士们，先生们本架飞机预定在20分钟后到达白云机场，地面温度是30℃谢谢！LadiesandGentlemen:WewillbelandingatBaiyunairportinabouttwentyminutes.ThegroundtemperatureisthirtydegreesCelsius.Thankyou!

六、下降时安全检查广播女士们，先生们飞机正在下降请您回原位坐好，系好安全带，收起小桌板，将座椅靠背调整到正常位置所有个人电脑及电子设备必须处于关闭状态请你确认您的手提物品是否已妥善安放稍后，我们将调暗客舱灯光谢谢！LadiesandGentlemen:Ourplaneisdescendingnow.Pleasebeseatedandfastenyourseatbelt.Seatbacksandtablesshouldbereturnedtotheuprightposition.Allpersonalcomputersandelectronicdevicesshouldbeturnedoff.Andpleasemakesurethatyourcarry-onitemsaresecurelystowed.Wewillbedimmingthecabinlightsforlanding.Thankyou!

七、达到终点站女士们，先生们飞机已经降落在白云机场，外面温度30C飞机正在滑行，为了您和他人的安全，请先不要站起或打开行李架等飞机完全停稳后，请你再解开安全带，整理好手提物品准备下飞机从行李架里取物品时，请注意安全您交运的行李请到行李提取处领取需要在本站转乘飞机到其他地方的旅客请到候机室中转柜办理.感谢您选择中国国际航空公司班机！下次路途再会！LadiesandGentlemen:OurplanehaslandedatBaiYunAirport.Thelocaltimeis

1415.ThetemperatureoutsideisthirtydegreesCelsiusTheplaneistaxiing.Foryoursafetypleasestayinyourseatforthetimebeing.WhentheaircraftstopscompletelyandtheFastenSeatBeltsignisturnedoffPleasedetachtheseatbelttakeallyourcarry-onitemsanddisembark.Pleaseusecautionwhenretrievingitemsfromtheoverheadcompartment.Yourcheckedbaggagemaybeclaimedinthebaggageclaimarea.Thetransitpassengerspleasegototheconnectionflightcounterinthewaitinghalltocompletetheprocedures.WelcometoGUANGZHUThankyouforselectingcal315airlineforyourtraveltodayandwelookforwardtoservingyouagain.Wishyouapleasantday.Thankyou!

八、旅客下飞机广播女士们，先生们本架飞机已经完全停稳（由于停靠廊桥），请您从前（中，后）登机门下飞机谢谢！LadiesandGentlemen:Theplanehasstoppedcompletelypleasedisembarkfromthefront（middlerear）entrydoor.Thankyou!

九、客舱安全设施介绍广播女士们、先生们你们好！现在由客舱乘务员向您介绍救生衣、氧气面罩、安全带的使用方法及紧急出口的位置救生衣在您座椅下面的口袋里，使用时取出，经头部穿好，将带子扣好系紧，然后打开充气阀门，但在客舱内不要充气充气不足时，请将救生衣上部的两个充气管拉出，用嘴向里充气氧气面罩藏在您座椅上方，发生紧急情况时，面罩会自动脱落氧气面罩脱落后，请您用力向下拉面罩，并将面罩罩在口鼻处，把带子套在头上进行正常呼吸在您座椅上备有两条可以对扣起来的安全带，当飞机正在滑行、起飞、颠簸和着陆时，请您系好安全带解开时，先将锁扣打开，然后拉开连接片本架飞机共有4个紧急出口，分别位于前部、后部和中部以及上舱在客舱通道上及出口处装有紧急照明指示灯，在紧急脱离时，请按指示路线撤离在您座椅后背的口袋内备有安全说明书，请您尽早阅读谢谢！LadiesandGentlmenNowwewillshowyoutheuseoflifevestoxygenmaskseatbeltandthelocationoftheemergencyexits.Yourlifevestislocatedunderyourseat.Toputthevestonslipitoveryourhead.Thenfastenthebucklesandthestrapstightlyaroundyourwaist.Toinflatepulldownfirmlyonthetabsbutdonotinflatethevestinthecabin.Ifyourvestneedsfurtherinflationoucanpulloutthemouthpiecesfromeithersideoftheupperpartofthevestandblowintothetubes.Youroxygenmaskislocatedinacompartmentaboveyourhaed.ltwilldropautomaticallyifoxygenisneeded.Pullthemaskfirmlytowardyoutostarttheflowofoxygen.Placethemaskoveryournoseandmouthandsliptheelasticbandoveryourhead.Withinafewsecondstheoxygenwillbegintoflow4Therearetwopiecesofbeltonyourseat.Tofastenthebeltslipitintothebucklesandpulltightly.Thereare6emergencyexitsonthisaircraft.Theexitsarelocatedinthefronttherearandthemid-cabin.Intheeventofanevacuationemergencyfloorlightswillilluminateadarkenedcabinandleadyoutotheseexits.Thereisaleafletofsatetynoticetopassengersintheseatpocketinfrontofyoupleasereaditcarefullyassoonaspossible.Thankyou!。