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To theUnitcourseware of thesecond editionofEnREPORTING目录•Unit1Greeting andIntroduction•Unit2Asking for and GivingInformation•Unit3Arranging Meetings•Unit4Managing YourTimeWENKU DESIGNPART01Unit1Greeting andIntroductionREPORTINGGreetingand IntroductionGreetingGreetpeople withformal orinformal languageaccordingto therelationship andoccasion.Expresswarm wishesand goodwishes to show politenessandfriendliness.IntroductionIntroduce yourselfor others,including name,position,function,etc.Use simplelanguage toavoid usingcomplexor technicalwords.Expressions ofGratitude andApologiesGratitudeExpress yourthanks andappreciation to others for their help,support,advice,etc.Use specificexamples toshow yourgratitude.ApologiesApologize toothers foryour mistakes,errors,or inconvenience.Expressyour regretand willingnessto makeup forit.Use sincereand humblelanguagetoshowyour sincerity.Farewells•Say goodbyetoothersin apolite andfriendly way.Express yourwishes fortheir futureand hopeto meetagainin thefuture.Use appropriatelanguage accordingto therelationship andoccasion.WENKU DESIGNPART02Unit2Asking forandGiving InformationREPORTINGAskingfor InformationAskingfor GeneralCould youtell meInformationwhere thenearestATM isHowcan Iget tothenearest postofficeAskingfor Information•Could youplease tellme whenthe nexttrain toNewYork leavesAskingfor Information01020304Do youknow whereI Doyou happentoDo youhave anyideaAsking forSpecific canfind agood knowthe phonewhereI canbuyInformation Italian restaurant numberofthe DMVtickets forthe concertnearbyofficeGiving InformationGivingGeneral InformationThe nearest postoffice ison MainStreet.ThenearestATM isin theshopping mallon5th Avenue.Giving Information•The nexttrain toNew Yorkleaves at10:30am fromplatform
5.Giving InformationGivingSpecific InformationThe bestItalianrestaurantin thearea iscalled LaDolceVita.The phonenumber fortheDMVoffice is123You canbuy ticketsfortheconcert atTicketmaster456-
7890.or atthe venuebox office.Telephone LanguageIntroductionTelephonelanguage isa specialform oflanguage usedwhencommunicating viatelephone.It hasits ownset ofrules andetiquette.Telephone LanguageKeyPointsUse apolite tonewhen speakingon thephone.Identify yourselfand thereason foryour call.Telephone LanguageUseplease andthank Listencarefully towhat theUse aclear andaudibleyou toshow politeness.other personis sayingand voiceso theother persondontinterrupt.can understandyou.WENKU DESIGNPART03Unit3ArrangingMeetingsREPORTINGMaking Appointments约定时间地点在安排会议时,首先需要确定会议的时间和地点选择一个适合所有参与者的时间,并确保地点便利且适合会议需求使用礼貌用语在邀请对方参加会议时,使用礼貌和尊重的语言,以增加对方接受邀请的可能性Cancelling Appointments提前通知如果需要取消会议,应尽早通知所有参与者,以便他们能够重新安排自己的时间说明原因在取消会议时,应向参与者说明原因,以示尊重和诚意Postponing Appointments重新安排时间如果会议需要延期,应与所有参与者商议新的时间,确保他们都能按时参加保持沟通在会议延期期间,保持与参与者的沟通,以确保他们了解最新的安排,并做好相应的准备WENKU DESIGNPART04Unit4Managing YourTimeREPORTINGPrioritizingTasksIdentifying Importantand UrgentTasksIt is essential todistinguish betweentasks thatare important and urgentandthose thatare not.Prioritizing meansfocusing oncompleting themost criticaltasksfirst,which helps in achievingthe largergoals effectively.Allocating ResourcesAfteridentifying theimportantandurgent tasks,one shouldallocate thenecessaryresources,including time,energy,and anyother supportrequired,tocomplete thosetasks.This ensures that themost crucialwork getsdone first.Setting Prioritiesbased onValues andGoalsSetting prioritiesalso involvesaligning themwith onespersonal valuesandlong-term goals.This helpsin makingchoices thatare consistentwith onesprinciplesand long-term objectives.Scheduling Appointmentsand Meetings•Scheduling Meetings:Effective timemanagement includesschedulingmeetings withcolleagues,superiors,or subordinatesto discussprojectupdates,team progress,or anyother relevantissues.It isessential tochoosea timethat worksfor allparties involvedto ensuremaximumparticipation andproductivity.•Appointment Scheduling:Scheduling appointmentsfor personalor professionalreasons isan integralpart oftimemanagement.Whether itsa medicalappointment,a meetingwith aclient,orapersonal commitment,proper schedulingensuresthat these activitiesare completedwithout anyconflicts or inconvenience.•Flexibility inScheduling:However,its essentialto maintainsome flexibilityin schedulingto accountforunexpected eventsor last-minute changes.Being adaptablehelpsincoping withsuch situationswithoutcausing toomuch stressorinconvenience.Delegation Responsibilities•Identifying Areasfor Delegation:Delegation isan effectiveway tomanagetime andincrease productivity.Identifying tasksthat canbeeffectively handledby othersfrees uptime formore criticalwork.It isessentialto analyzeeach taskto determineif itssuitable fordelegation.•Delegation Process:The actualdelegation processinvolves selectingthe rightperson forthe taskbased ontheirskills,expertise,and availability.Clear communicationisessentialto ensurethatthe person chosenunderstandsthe expectations and cancomplete thetask effectively.•Monitoring andEvaluating Performance:Once thetask isdelegated,its essentialto monitorits progressandevaluate theperformance ofthepersonassigned.This helpsin gaugingwhether thetask wascompletedaccording toexpectationsandwhether thedelegation wassuccessful overall.https://wenku.baidu.comTHANKS感谢观看REPORTING。
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