跨境电商客服常用英语的词汇积累

refund退款，return退货，replacement换货，discount折扣，positive feedback好评,netural feedback中评,negative feedback差评，cancel thetransaction取消交易，cancel theorder取消订单,inquiry询盘，wholesale批发商，original supplier源头供应商品质条件规格specifications说明书description公差tolerance货号article No.等级grade标准standard样品sample品质quality款式样品pattern sample色彩样品color sample对等样品counter sample参考样品reference sample原样original sample复样duplicate sample封样sealed sample代表性样品representative sample商品目录catalogue宣传小册pamphlet花色（搭配）assortment增减5%plus orminus大路货（良好平均品质）fairaverage quality数量条件个数number净重net weight毛重gross weight皮重tare毛作净gross fornet面积area体积volume容积capacity长度length重量weight装运重量shipping weight溢短装条款more orless clause客服作为我们唯一和客户沟通的渠道，往往代表了整个店铺的形象和态度，尤其是注重礼仪的国家因此，熟悉跨境电商客服常用英语,在跨境电商运营过程中显得至关重要快记下今天分享的跨境电商客服常用英语单词吧！。