商贸英语口语之业务咨询

商贸英语口语之业务咨询

一、惯用单句你有什么事我可以代劳的？1Can Ihelp youwith something=Can/May Ihelp you=How may/can Ihelp you要办什么？2Yes我在这里办理业务3Im openover here.=Im opendown here.=I canhelp youdown here.我们的营业时间是从早上点到下午点半495Our opening hours arefrom9:00a.m.to5:30p.m.=We areopen from9:00a.m.to5:30p.m.我们的人民币业务和外币业务是分开办理的您要办理哪个币种的业5务？We haveseparate servicesfor Renminbiand foreigncurrency.Which onewillyou bedealing in利息按日生成6Interest accrueson adaily basis.您应该去外汇部在四号柜台7You1re supposedto goto theForeign ExchangeDepartment.Thats theNo.4Counter.您带有效证件了吗？8Do youhave properidentification with you您带身份证了吗？9Do youtake your ID cardwithyou我们提供个人理财服务10We offerpersonal financialservices.我们不收手续费11Theres nohandling charge.账户是免费的12The accountis freeof charge.金融的，财政的，财务的，理财的financial a.账户，账目account n.手续费handling charge柜台counter n.夕卜》匚foreign exchange身份证明，证明identification n.身份证ID card=identity card营业的，办公的open a.分开的，单独的separate a.货币currency n.（利息等的自然）增加，生成accrue v.原指“工作时数”，和一样，都可以表示working hoursopeninghours“营业时间”

二、实用对话在咨询处At theInquiry Desk顾客打扰一下我想开个户应该怎么办理？Customer:Excuse me.I wantto openan account.What shouldI do职员您带有效证件了吗？Clerk:Do youhave properidentification withyou顾客你是说身份证吗？Customer:Do youmean IDcard职员对这里有一张申请表请填上您的姓名、地址、联系电话和身份证号码然后拿着这张表和身份证去一号柜台找那位年轻女士办理Clerk:Yes.Heres anapplication form.Please writedown yourname,address,contact telephonenumber andyour IDnumber.Then goand seethe youngladyat CounterNo.1with theform andyourID.顾客我可以同时拿到一张借记卡吗？Customer:Can Iget adebit cardat thesame time职员不可以如果您想要，您还需要再填一张申请表Clerk:No.If youwant one,you need to fill out anotherapplication form.顾客谢谢顺便问一下，开户时需要付什么钱吗？Customer:Thanks.By theway,do Ineed topay foranything职员不需要账户是免费的不过办卡时您需要交块钱的押金5Clerk:No.The accountis freeof charge.But youneedtopay5yuan forthecard asa deposit.顾客您是说，退卡时我可以要回押金？Customer:You meanI canget itback whenI returnit.职员没错Clerk:Definitely.申请application n.表格form n.借己debit n,t（付）押金，存款deposit n.v.指“（银行）借记卡”,不能透支，能透支的叫指debit cardcredit card,“信用卡”（）填写（表格、问卷等），也可以用）fillouta form,questionnaire---fill in…付的款项或费用pay for。