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天天文档在畿海・企业管理4A广告策划•全地产策划资料大全QQ744421982Section1启动
1.Did you have anytrouble findingus
2.How do you know about this job andorganization
3.What kindof workdo you want to do
4.How would your friendsdescribe youYour professors
5.What elseshould I know aboutyou
6.What are your expectationsof yourfuture employer
7.What twoor threethings are important to you in your newposition
8.What goalshave youset for yourself and how are you planningto achievethem
9.Who hashad thegreatest influenceon thedevelopment of your careerinterests
10.Would your supervisor besurprised to learn that you areseeking newemployment
11.How longhave you been looking for a job
12.Why do you wantto leaveyour currentposition
13.Have you received anyoffers sofar
14.How farcan you advance with your current employer
15.If you are sohappy whereyou are,why are you looking for anotherjob
16.Do you know muchabout ourcompany,department,team
58.What is the most difficult situationyou havefaced How did you handleit
59.How did your supervisorget the best performance out of you
60.How do you usedeadlines in your work
61.How would you dothis hobdifferently fromother people
62.What personalitytraits do you think are necessary to succeedin this field
63.Have youthought aboutwhy youmight prefer to work with our firm asopposedto one of theother firmsto which youve applied
64.When somemanagers make a decision,they oftenfeel aneed todefend it.Can you describe a time when you changeda stateddecision oropinionbecause you were persuadedyou werewrong
65.What would you dodifferently in your lifeYour career
1.1If youcould eliminateone responsibilityfrom your last job,what woulditbe
1.2After beingwith the same company for solong,do you think itwill behardto adaptto a new organization
1.50ome peoplefeel thatspending somuch timeat onejob demonstratesalack of initiative.How do you respondto that
69.What are the advantagesof stayingat onejob along time/
70.Since you were in the samejob fbrsuch along time,youve probablygrownvery comfortablein it——maybe evena bitstale.How wouldyou cope with a newjob in a companysuch asours
71.Youve changedjobs quitefrequently.How dowe knowyou41stickaround ifwe hire you
72.How do you explain the diversityof jobsyouve hadThe positionsdontseem to be in a logicalprogression.
73.You\e been with your currentemployerfor onlya shortamount of time.Isthis anindication that youll bemoving arounda lotthroughout yourcareer
74.How longwill youstay hereat this company
75.What strategieshave you found to be successful in managingunfaircriticism
76.Can youdescribe atime when you pushedtoo hardfor a project to thedetriment of the project
77.Give mesome examples of differentapproaches you have usedwhenpersuading someone to cooperatewith you.
78.How do you copewith theinevitable stressesand pressuresof anyjob
79.Worked effectivelyunder pressure.
80.Handled a difficult situationwith acoworker.
81.Were creativein solvinga problem.
82.Were unable to completeaprojecton time.
83.Persuaded team members to do things your way.
84.Had totake astand on an unpopularposition.
85.Wrote aprogram orreport orstrategic planthat waswell received.
86.Anticipated potentialproblems anddeveloped aproactive response.
87.Had to make an important decisionwith limitedfacts.
88.Were forcedto make an unpopular decision.
89.Had toimplement an unpopulardecision.
90.Were tolerantof anopinion thatwas radicallydivergent from your own.
91.Were disappointedin yourbehavior.
92.Used yourpolitical savvyto pushthrough aprogram you really believedin.
93.Had to deal with an iratecustomer.
94.Delegated aproject effectively.
95.Surmounted a major obstacle.
96.Set yoursights toohigh.
97.Set yoursights toolow.
98.Prioritized theelements of a complicatedproject.
99.Lost orwon animportant contractor sale.
100.Hired orfired thewrong person.佳问题
101.Tell meabout yourselfusing onlyone-word adjectives.The firstquestioncuts throughthe creativewriting of the resume and thestage actingof theinterviewnone of which isbad,merely obfuscating.The orderof theadjectivesis asmuch of a windowas theadjectives themselves.Thecandidate willhit avery detectablepause afterhe or she hasoffered upthepertinent onesusually threeto sixand themits time to moveon to adiscussion ofwhy toeach oneof thoseadjectives.Follow-up questionsmightinclude:have youalways beenthat wayFor examplename oneofthe adjectives,have youalways beenlike thatIf not,what causedyou tochangeWhat are the highsand lowsthat eachof thoseadjectives havebroughtyou
2.What have been the biggest successand biggestmistake of your career
3.What was the mostuseful criticismyou ever received
4.Describe thebest person you ever worked foror whoworked for you.
5.If your last bosswere able to wavea magicwand overyour head,whataspect of your performancewould he or shefine-tune
6.If you had theopportunity to do the last tenyears of your careerover again,what would you dodifferently
7.Describe the most difficult decision you ever had to make.Reflecting back,was yourdecision thebest possiblechoice youcould havemade Whyorwhy not
8.If Iwere tospeak with your current supervisor,what wouldhe orshe sayare yourcurrentstrengths andweaknesses
9.Take as a giventhat you got this job,and that you havebeen doingit forthreeto six months,but thingsare justnot workingout.We aresitting herediscussingthe situation.What do you think you wouldsay aboutwhat wentwrong
10.When youvehad areally goodday at work and you gohome andkick backandyou feelsatisfied,what wasit aboutthat daythat madeyou feelreallygood When you havehad areally badday at work andyou gohome andfeelupset,what wasit aboutthat daythat madeyou feelreally upset第四章求职动机
1.What motivatesyou toput forthyour greatesteffort
2.Describe yourdream job.
3.What isthe most important featureto you in ajob
4.Please rankthe followingfrom most important toleast:job duties,hours,distance fromwork,pay,work environment.
5.What has been your greatest accomplishmentin awork environmentandwhy
6.How importantare externaldeadlines inmotivating you
7.How do you feelabout yourpresent workload
8.Give mean example of a situation whereyou had to goabove andbeyondthe callof dutyto getsomething done.
9.What do you dowhen thingsare slowatwork
10.What have you learned from yourmistakes
11.What twoor threeaccomplishments havegiven you the mostsatisfactionWhy
12.How canwe bestreward you for doing a good job
13.Why do you thinkyoull be successful in this job
14.What makesyou proud of your work
15.Tell meabout atime when you went“out ona limb”in ajob.
16.How do you like to bemanaged
17.What kindof supervisoris likelyto get thebestperformanceout of you
18.How importantis itfor you to learnnew skills
19.What new skills would you like tolearn
20.Do you consider yourselfsuccessful
21.What are the most important rewardsyou expectout of your career
22.What ismore important to you:the salaryor thechallenge
23.What do you thinkdetermines apersons successin afirm
24.Tell meabout aproject thatreally gotyou excited.
25.Do yougenerally cleat your deskat theend ofeach day第五章背景
1.What distinguishesa greatemployee from a goodone
2.Do youset performance standards for yourself
3.How do youcopewith stresson the job
4.How do you knowif youredoing a good job
5.What do you needfrom your supervisor
6.How willyou communicateyour frustrationwhen thoseneeds gounmet
7.Would yourather formulatea planor carryit out
8.What was the lastbusiness ormanagement bookyou readand what did youlearn
9.Where orto whomdo you turn forhelp Whatresources do you look for incompletinga task
10.What strategiesdo you use when you have a great deal ofwork toaccomplish and notmuch time todo it
11.Describe atime when you usedyour intuitionto goodresult insupport of aproject.
12.Where would you liketo gofrom herein your career,and how do you planto accomplishyour goals
1.1In whatways do you andyour supervisorthink alike
14.How did you handlea relationshipimportant to your organizationwhen itwasthreatened
15.How do you reactwhen someonecriticizes you
16.What do you dowhenyou have to makeanimportant decision
17.What doesthe word“success mean to you
18.What doesthe wordfailure mean to you
19.How do you of about makingimportant decisions
20.What have you learnedabout workingwell underpressure
21.Do youanticipate problemsor reactto them
22.Would youdescribe yourselfas arisk takeror someone who playsit safe
23.What problemsdo you have gettingalong with others
24.Rate yourselfonascale ofonetoten.
25.What is your greateststrength第六章团队工作
1.Define cooperation.
2.What kindsof peopledo you prefer to work with
3.What kindsof peopledo you find it difficult to workwith
4.Tell meabout atime whenyou saidno tosomeone whoasked you to dropeverythingto helpthem out.
5.Tell meabout atime when a teamfell apart.Why did it happenand whatdid you learn
6.Tell meabout ajob orproject whereyou had to gatherinformation frommanydifferent sourcesand thensynthesize the information insupportof abusiness challenge.
7.How do you operateas a team player
8.How do you dealwith peoplewith differentbackgrounds andvaluesystems differentfrom your own
9.How do you scheduleand committo quiettime
10.Do you prefer working withothersor workingalone
11.What goodor badwork habitsdid youpick upfrom yourfirst job
12.How do you knowwhena team hasmet itsobjectives
13.Describe your approach toevaluating risk.
14.What isone thinga teammatecan sayto youthat areguaranteed to makeyou loseconfidence inhim or her
15.How do you getalong withsuperiors
16.How do you getalong with coworkers
17.How do you getalong with people youvesupervised
18.What are your team-player qualitiesPlease bespecific.
19.What have you learnedabout guardingagainst group-think”？
20.Have youdeveloped anyspecial techniquesfor brainstorming
21.Are youabletopredict apeoples behaviorbased on your readingof them
22.Tell meabout a specific accomplishmentyou haveachieved as aparticipant in a team.
23.Tell meabout atime when your teammade emotionaldecisions aboutthe project.What happenedand how did you handle it
24.Tell meabout anoccasion whenthe teamobjected to your ideas.What didyou do topersuade theteam of your pointof view
25.As a team leaderhow muchtolerance do you havefor mistakes or falsestepsIn otherwords,if a teammemberwanted todo something in a wayyou wereconvinced weremistake,how would you weighthe teammemberslearning experienceagainst protectingtheproject
26.Have you ever been in a team wherepeople overruleyou orwont letyouget aword inedgewise How do you handle it
17.In anyteam,there willalways bea rangeof aptitudes.Not onlyis thespreadof talentsobvious,but alsoteam membersare inremarkableagreement about the distribution.Put anytem peoplein roomand theywillsort themselvesout fromtop tobottom inshort order.My questionis,doyou believeit isuseful to the organizationto formallyrank teammembers
28.As amember of ateam,how doyou seeyour role
29.As amember ofateam,how doyou handleateammember whois notpullinghis orher weight
30.Tell meabout atime whenyou had to confrontateammember.第七章压力
1.What cherishedmanagement beliefhave you had tofive up in ordertoget whereyou are
17.Why would you liketo work for us
18.How does this jobcompare withothers youveapplied for
19.What isthe idealposition for you in any company
20.Based onwhat youknow aboutour industryright now,how doesyourideal jobstack upagainst thedescription of the jobyoure applying for
21.If youcould makea wish,what wouldbe youperfect job
22.What causesyou tolose yourtemper
23.What twoadjectives bestdescribe you
24.What areyour bestprofessional skills
25.If youwere inmy position,wouldyouhireyou历史Section
21.In yourcapacity asa atcompany,whatdid you actuallydoPlease provide details.
2.What doyou feelare the biggest challengesfacing thisfield Thisindustry
3.Tell meabout your last orpresent job.
4.What doyou thinkit takesfor aperson to be successful in yourparticulararea
5.How longhave you been lookingfor aposition
2.Tell meabout atime whenyour employerwas nothappy with your jobperformance.
3.Who isthe toughestemployer you ever had and why
4.Have youever had to workwith a manager whowas unfairto you,or wasjustplain hardto workwith Pleasegive details.
5.Whats moreimportant to you,truth orcomfort
6.At whattime isit betterto ask for forgivenessthan to askforpermission
7.Have you learned morefrom yourmistakes oryour successes
8.Is honestyalways thebest policy
9.How hasyour tolerancefor acceptingmistakes from your subordinateschangedover theyears
10.You wantto goswimming in a pool.The wateris a little colderthancomfortable.Are you the typeof personwho jumpsin ordoyouwade in
11.Where doyou thinkthe powercomes fromin your organization Why
12.How willyou handlethe leastinteresting orleast pleasanttasks of this job
13.What have you heardabout the company ordepartment that you dontlike
1.1If youwere going to befired,how wouldyou likeyour supervisortohandle it
1.2On whatoccasions areyou temptedto lie
16.How have you been an agentfor changein yourcurrent orlast position
17.Your supervisortells you todo somethingina manneryou areconvincedis deadwrong.What wouldyou do
18.What wouldyou doif everyone in your department calledin sick
19.Say your supervisor leftan assignmentforyouin yourIn-box,then lefttownfor aweek,you cantreach himandyou dont fullyunderstand theassignment.What doyou do
20.There aretwo applicantsfor onejob.They haveidentical qualificationsisevery respect.How doyou decide
21.What doyou wantto hearfirst,the goodnews or the badnews
22.What are some of the thingsyour supervisordid thatyou disliked
1.1If youwere ona magazinecover,what wouldthe magazinebe and whatwould theheadline say
24.What kindsof thingsdoyouworry about
25.Finish this sentence JIknowI antaking arisk when..大难题
101.What cherishedmanagement beliefhave you hadtogive upin orderto getwhereyou are
2.Whats moreimportantto you,truth orcomfort
3.Have you learned morefrom yourmistakes oryour successes
4.Is honestyalways thebest policy
5.How hasyour tolerancefor acceptingmistakes from your subordinateschangedover theyears
6.Where doyou thinkthe powercomes fromin yourorganization Why
7.On whatoccasions areyou temptedto lie
8.Is the customer alwaysright
9.If youcould organizethe worldin oneof threeways——no scarcity,no一problems,or norules how wouldyou do it
10.Should allbusiness relationshipshave fixedterms,that is,expiration dates第八章富含思想的问题
1.What wasthe lastproduct orservice yousaw thattook yourbreath away
2.Whats the most significantcompliment anyonehas everpaid you
3.How hasyour perspectiveof qualityevolved overyour career
4.Is thecustomer alwaysright
5.How wouldyou finishthis sentence:most peopleare basically.・・”
6.If youcould organizethe worldin oneof threeways——no scarcity,no一problems,or norules how wouldyou do it
7.Who hasbeenamajor influence in your life
8.How hasyour tolerancefor acceptingmistakes from your subordinateschangedover theyears
9.Have you learned morefromyourmistakesoryour successes
10.Whaf sthe unwrittencontract betweenyou and the peoplewho report toyou1l.How have you benefitedfromyourdisappointments
12.Can yousuggest three reasons whymanhole coversare round
13.We aresending youon anassignment inSanta Barbara,California.Youhave anunlimited expenseaccount.What kindof carareyou goingtorent
14.Are youthe typeof personwho likesto makelists orstrike itemsoff lists
15.What wouldyou doif yourboss gaveyouadirect orderto pursuea policythatyou disagreedwith
16.What ifthe boardof directorswas reviewinga policythat wouldmakesuch anactivity improperbut hadntratified ityet
17.What wouldyou doif yousaw apeer takingoffice supplieshome
18.Describe asituation whereyour workor anidea wascriticized.
19.The businessworld isfull ofeuphemisms.Whats yourcurrent favorite
20.Should allbusiness relationshipshave fixedterms,that is,expirationdates
21.Is thereanything positiveto besaid aboutconventional wisdom一
22.What did you accomplishatworkthe daybefore yesterdayin detail
23.Whats thedifference betweena managerand a leader
24.What isyour philosophy of mentoring
25.This is a role-play question.You area consultanthired to assess meandthe organization.Based on your observationsat thisinterview,describe myoperatingstyle andthose ofall theother peopleyou havemet.Finally,tellme howI couldimprove the organization.第九章钱的问题
1.Can youreview yoursalary historyfor me
2.What salary,excluding benefits,areyou making now
3.How canwe bestreward you
4.What kindof salary reviews orprogress wouldyou expectin thiscompany
5.In your professional opinion,how muchdoyou thinkajob likethis shouldpay
6.What doyou think youre worth
7.Why doyou think youre worththat
8.How doyou think your compensationshould bedetermined
9.What valuecan youadd toourorganization
10.How muchmoney doyou wantto bemaking fiveyears fromnow
11.How muchdid youmake on your last job
12.What sortof salaryareyou lookingfor
13.Would yoube willing to workfor less
14.What wasthe lastraise you got Were you satisfied
15.How wouldyou justifya raiseto yourcurrentsupervisor
16.The salaryyoure askingfor isnear the top of the rangefbr this job,whyshould wepay thismuch
17.How wouldyou feelif aperson reportingto youmade more money thanyou
18.Is moneythe mostimportant aspectof the job foryou
19.What doyou think ofaprocess wheresubordinates havea say in thecompensationof theirsupervisor
20.What salarydoyou expect to make in this positionWhat doyou basethatfigure on
21.Have youeverworkedon commissionTell meabout it
22.Why arentyoumakingmoremoneyat thispoint in yourcareer
23.On whatcriteria doyou believeyou shouldbe evaluatedandcompensated
24.How importantare stockoptions ordeferred paymentplans toyou
25.What noncashaspects of your compensationareimportanttoyou第十章评估具体技能
1.What extracurricular activities wereyou involvedin What made youchoosethose Which of themdid you most enjoy,and why
2.What ledyou to select yourmajor Yourminor
3.Which of your courses did you like the least
4.Was therea courseyoufoundparticularly challenging
5.If youwere tostart collegeover againtomorrow,what isthe courseyouwould takeWhy
6.In college,how did you go about influencingsomeone to accept
7.Based onwhat youknow of the jobmarket,which of your coursewere themostuseful Theleast
8.What advicewouldyou give to a collegestudent intendingto gointo yourfield
9.What areyour mostmemorable experiencesfrom college
10.Why dontI seeinternships orwork-study experiencesonyourresume
11.In whatcoursesdid you getyour worstgrades Why How doyou thinkthatwill affectyour performanceon the job
12.Why did you decideto goto college
13.How was your collegeeducation funded
14.What percentageof yourcollege did you payfor and what sortof jobsdidyou havewhile youwere in school
15.What percentageof yourcollege did you payfor and what sortof jobsdid you havewhile youwere inschool
16.Tell mealittleabout some of yourextracurricularactivitiesthat wouldassistyouinthis job.
17.Why areyou workinginafield otherthan the onein which you have adegree
18.What have you doneto staycurrent in your field
19.Are yousatisfied with the gradesyoureceivedinschool
20.Do you thinkyourgrades accuratelyreflect yourability
21.Have youever receiveda gradelower thanyou expectedIf so,what didyou do aboutit
22.Have youever beenput on the spotby aprofessor or adviser whenyou feltunsureof yourselfHow didyou handle it
23.What competitiveactivities have you participated in What didyou learnfrom participationin competitiveactivities
24.Has competitionhad anypositive ornegative impacton youraccomplishmentsHow
25.Whats onemanagement lesson you learnedin college
26.Why doyou wantto getinto thisfield
17.1see thatyou donot havevery muchorganizational workexperience.What qualitiesdoyou have thatespecially qualifyyoufor this position
28.Your resumedoes notlist anyjob experiencein the past few years.Why not
29.Why wouldyou wantto leavean establishedcareer at your presentemployerfor anessentially entry-level position
30.What specificallyhave you done that shows initiative
31.What arethe reasonsfor your success
32.What aresome of your petpeeves
33.Which ofyour skillscan standimprovement at this time
34.Who whathasbeenamajorinfluencein yourlife
35.Are youa self-starter Can you give mean example
36.Can you think ofa challengeyou facedHow didyou dealwith it
37.Under whatconditions have you beenmost successful
38.Tell meabout atime whenyou hadto pullateamtogether quickly.
39.How,specifically,doyoucontribute towardan environmentof teamwork
40.What canyou do to buildteamwork here
41.What hasbeen theemployee turnoverin yourdepartment over the pasttwoyears
42.How doyou defineemployee morale
43.What programshave youimplemented tobuild moraleamong thosereportingtoyou
44.How doyou keepyour staffinformed ofnew developmentsandorganizational decisions
45.Describe therelationship you feel shouldexist betweena supervisorandthose reportingto himorher.
46.Have youever hadto makeanunpopularmanagement decisionTell meaboutoneofthose decisionsand how you handledit
47.How doyou go about assigningand schedulingprojects andassignments
48.Describe yourleadership stylefor me.
49.How doyou measureyoursuccessasaleader
50.How doyou determinewhich individualsneed additionaltraining
51.What traininghave you offered otherpeople How doyoumeasure itsimpact
1.1If you are hiredfor this job,how willyou approachthe firstthirty days
53.Do you believe in the valueof strategicplanning
54.What isthe mostintellectually challengingthing you are lookingfor inajob andwhy
55.How didyou preparefor thisinterview
56.What doyou dowhenyouknow youreright andothers disagreewithyou
57.Finish thissentence:successful managersshould..
58.What arethe advantagesof diversityin the workplace
59.What doesthe term“time compression^mean toyou
60.What doesthe term“total qualitymanagement meantoyou
61.Other thanmoney whichis agiven,what doyoubelievemotivates
6.How haveprevious jobsequipped youfor greaterresponsibility
7.What aspectsofyourcurrent jobwouldyou consider to be crucialto thesuccessof thebusiness Why
8.What wasthe leastrelevant jobyou haveheld
9.How longwill ittake foryou to makeacontribution
10.What didyou enjoymost about your last job
11.What didyou enjoyleast about your last job
12.What wasthebiggestpressure onyour last job
13.Have youheld otherpositions liketheoneyou areapplyingfortodayIf yes,describe how you expectthe positionstobethesame.
14.In whatways doyouexpectthem todiffer
15.What isthe mostimportant thingyou learnedfromyourpreviousexperience thatyou wouldbring to this job
16.If therewere twothingsyoucould changein your last job,what wouldtheybe and how wouldyou changethem
17.Why didyou leaveyour last job
18.Why doyou thinkyouweresuccessfulin your last job
19.How hasyourlastjobchanged sinceyouve heldit
20.Please describe your lastsupervisors managementstyle.
21.If youcould makeone constructivesuggestion to your lastCEO,whatwould itbe
22.Of allthe workyou havedone,where have youbeen the mostpeople
62.Can yougivemethree elementsofyourpersonal codeof ethicsfor theworkplace
63.What experiencesdoyou have in your backgroundthatshow you arecapableof creativerisk taking
64.What wereyour mostmemorable accomplishmentsinyour lastjob
65.Did youinaugurate anynew policiesor systemsinanyof the positionsyouve held
66.What isthe mostdifficult thingyouevertackled How didyouapproachthe problem
67.What workisthe most monotonousforyou
68.What doesthe termglobal competition”meantoyou
69.Tell mewhat you think wouldbe somegood approachesto developingoverseasmarkets duringthe nextthree years,especially consideringthestate of the dollarin todaysinternational markets.
70.Describe the most significantinternal controlweakness youever identifiedand what youdid toremedy it.What werethe results
71.Describe the most significantaccounting operationsreengineering projectyou have led.What werethe results
72.Do youperform employeesalaryreviewsIf you do,what isyourapproach
73.Tell me how you goaboutcreating anannual budget.
74.What problemsdoyouhave instaying withinyour budget
75.Distinguish betweenplanning forthe short,mid,and longterm.
76.How doyou quantifythe resultsofyouractivities asamanager
77.Have youever completeda formalReturn-on-investment calculationon astrategicinvestment Please providedetails.
78.Which spreadsheetprograms doyoupreferto workwith
79.How doyou dealwith unanticipatedexpenses Can yougive an example
80.How doyou evaluatethe budgetinyourpresent position
81.Tell meabout atime whenyou underestimateda budgetand hadto askforadditional moneys
82.Did youever have to restructureyour budgetin themiddle ofthe fiscalperiodWhat approachdidyoutake
83.How wouldyou createa budgetin theposition forwhich you areapplying
1.1If weadopt a401plan,how oftenwouldyouperform discriminationtests
85.Whats the hardest thingabout beingaleader
86.Are youa mentorto anyoneWho What isyourphilosophyofmentoring
87.What doesthe word“success“meantoyou
88.What doesthe wordfailure meantoyou
89.Describe a problem thatyou solvedusing employeeinvolvement.
90.Tell meaboutthe mostdifficultemployee situationyouever hadtohandle.What didyou doand what wasthe result
91.Tell meabout anemployee whobecame moresuccessful asa result of yourmanagement.
92.Describe yoursystem forcontrolling errorsinyourown workand theworkof your staff.
93.Which managementgurus doyou find most interesting
94.What doyou wanttobedoing fiveyears fromnow
95.What areyour mostimportant long-term goals
96.Describe the people thatyou hiredonyour lastjob.Were theysuccessfulHow longdid theystay with thecompany
97.What hasbeen your experience withmajor expansionor reductionofforce
98.How manyimmediate subordinateshave you selected in the past two yearsHow didyou goaboutit Anysurprises ordisappointments
99.How manyimmediate subordinateshaveyouremoved from their jobsinthe last fewyears
100.How doyou feel your subordinateswould describeyou asa delegate
101.Some managerskeep avery closecheck ontheir organizations.
102.What havebeenthe mostimportantsurprises youhave noticedfromthings gettingout ofcontrol
103.Lets talk about standardsof performance.How wouldyou describeyourown standardsWhat wouldyour subordinatessay What would yourbosssay
104.Sometimes itis necessaryto issue an edictto anindividual orthe entirestaff.Do youhave anyexamplesorecent edictsyouhaveissued
105.What specificbehaviors doyouthinkcontribute to your effectiveness asa supervisor
106.From anopposite viewpoint,what behaviorsdoyouthink mightinterferewithyoureffectivenessasa supervisor
107.In whatrespects doyou feelyouhaveimproved mostasa supervisorduring the lastfewyears
108.Some managersare quitedeliberate aboutsuch thingsascommunications,development,and motivation.Do youhave examplesofhow youaddressed theseareas
109.How wouldyou characterizeyour relationshipswithyourlast threesupervisorsAny patterns
110.Some managersare short-fused andimpatient intheir reactions.Howwould youdescribe yourown patience
111.Most ofus canlook backupon a new idea,a newproject,or aninnovationwe feelproud ofhaving introduced.Would youdescribe oneortwo suchinnovations youare particularly proudof
112.What arethe legitimateuses foroffice gossiportherumor mill
113.How wouldyou handlea subordinatewho deliberatelywent about atask inawaythat contradictedyour instructionsyet werewildlysuccessful
114.Your bossis goingon vacationfbr amonth,and althoughit isntin yourjobdescription todoso,she asksyouto workforanother managerin herabsence,what wouldyou sayand do
115.Are youprepared tofill infor someonewho hasdifferent,evenlower-level,responsibilities
116.Describe atime whenyou unfairlygot caughtupinoffice politics.
117.Can yousell meon ourproduct orservice
118.What strategiesdoyouemploy frofinding commonground withyourcustomers
119.Can yougive an example ofhowyouare abletobepositive about aproduct evenwhen discussinga negative
120.Have youfound ithelpful totake moteswhen talkingto acustomerHow
121.If Iwere a prospect,what cluesabout medoes thisoffice give
122.What strategiesdoyou use torepeat the customers keyconcepts backtohim orher duringa salespitch
123.How doyouturnan occasionalbuyer intoa regularbuyer
124.Have youever takenover an existing territoryor deskWhat wasthevolume whenyou startedWhat wasit whenyou left
125.What haveyoulearnedabout usingsales incentivesto promotesales
126.What strategiesdoyouuse toplant questionsinyour customers mind
127.When isit appropriatetoaska prospect,How muchdoyouwant tospend”
128.Tell meabout atime youadjusted yourapproach toa prospectbased ontheirbody language.
129.Tell meabout atime whenyou followedup witha reluctantprospectand stillfailed to gettheorder.
130.Talk about atime whenyouovercame yourown mentalblock orprejudicesto makea sale.
131.Can youtalkabout a salesincentive programthat motivatedyou
132.Who arethe motivationgurus you findmost interesting
133.When wasthelasttime yousent athank-you notetoacustomer
134.How doyou tryto showeach customerthat heorsheis important
135.This jobrequires alarge amountof travel.Do youthinkyouhave theabilityand willingnessto keepup
136.When youcold-call aprospect,what obstaclesdoyouexpect theclericalstaff toput inyour way
137.When youtelephone aprospect,what strategiesdoyouuse togetpast thesecretary orreceptionist
138.Where doyoufindyour telephoneleads
139.What doyou despiseabout telephonesales
140.How doyou qualifyaprospect
141.How doyou overcomethe difficultperiods thatface everyonein sales
142.How longdoes itusually takeyou frominitial contactto salesclosing
143.What isyour ratioof initialcontacts toactual salespresentations
144.What percentageofyoursales callsresult insales
145.How wouldyougoabout identifyingcustomers ina newmarket
146.What doyouthink about prospectingfor customersor developingnewmarkets incyberspace
147.Tell meabout atime whenyou almostlost asale andworked hardto getitback.
148.What arethe fivemost commonobjections youface and how doyoudeal withthem
149.What wasthemostsurprising objectionyouhaveeverreceived,andhow didyou handleit
150.Whats yourdefinition ofcustomer service
151.Can you tell meabout atime youtook thesteps necessaryto resolveaproblem althoughit wasnttechnically yourresponsibility
152.Name oneway inwhich youhave providedextraordinarily good一一service abovethe callof dutytoacustomer orclient.
153.Describe asituation whereyou hadto goan extramile forcustomers.
154.Give mean exampleofatime whenyou wentout ofyour wayto meetanagreement.
155.In yourcurrent job,who areyourcustomers
156.If you hadacustomer whowas complainingabout poorservice,howwould you handleit
157.At yourlastjob,how oftendidyoutake asurvey ofcustomersatisfaction
158.Tell meabout yourworst customerservice dilemmaand howyouovercame it
159.What strategieshaveyoulearned toencourage customersto payontime
160.Can youtell meabout adifficult collectionproblem and howyou dealtwith it
161.What strategieshaveyou evolved tolisten toemotional customerswithoutgetting hooked
162.Speak aboutthecustomerspersonal zone”and howyouuseit.
163.How doyou dealwith customers who thinkthey areright evenwhenthey arewrong
164.What isthecustomerservice attitudeatyourpresent organization
165.How haveyou handlecustomerswhotake advantageof salessupportstaff
166.What isthemost significant improvementin customerservice thatyouhave achievedinthelast year
167.Whats onething weatthiscompany coulddoto make ourcustomerseven moresatisfied withus
168.What experiencehaveyou had inmaking oralpresentations How doyou rateyour skillsinthis area
169.At whattimes doyouhavetrouble communicatingwithpeople
170.How wouldyou compareyour oralskills to your writtenskills
171.Whenyouare assignedtoworkwith newpeople,how doyougoaboutgetting to know them,how theywork,andwhattheir strengths andweaknesses are
172.Tell meabout awork situation that requiredexcellent communicationskills.
173.Can yourecall atime whenyou persuadedsomeonewhoinitiallydisagreed withyouofthe correctnessofyourposition
174.How oftenofyoucommunicate withthe personwho receivesthe outputofyour work
175.Whats onething thatshould neverbe communicatedinamemo ore-mail
176.What aresome examplesof importanttypes ofdecisions orrecommendationsyouarecalled uponto make
177.Would youdescribe howyou wentabout makingthese typesofdecisions orrecommendations Withwhom didyou consult
178.Tell mewhat youhave learnedabout reducingemployee turnover.
179.What organizationsdoyousee asthis companyschief competitionCan you compareand contrastthe organizations
180.What doyou doto makethepeoplearound youfell important,appreciated,and respected
181.How doyou prioritizeyour time
182.What decisionsare easiestforyoutomakeand whichones aremoredifficult
183.Most ofus canthink ofanimportantdecision,which wewould makequitedifferently ifwe madeit again.Any examplesfromyourownexperience
184.Most ofus becomemore astutedecision makersasthebase ofourexperience broadens.In whatrespects doyou feelyouhaveimproved asadecision maker
185.Describe asituationthatrequired youto usefact-finding skills.
186.Tell meabout acomplex problemyouhadtodealwith.
187.Tell meabout atime whenyou failedto reacha goal.
188.How manyprojects canyouhandleat atimesuccessful
23.Describe tomehowyour jobrelates tothe overallgoals ofyourdepartment andcompany.
24.What arethemostrepetitive tasksinyour job
25.To whatextent haveyou automatedyourlastjob
26.What technicaldecisions didyouhavetomake
27.What decisionsor judgmentcalls didyouhavetomake in theseareas
28.What werethemostimportant projectsyou workedon atyourlastjob
29.Can yougivearatio forthe amountoftime you workedalone totheamount oftimeyou worked withothers
30.How effectivelydid yourboss handleevaluations
31.Tell meabout amethod youvedeveloped toaccomplishajob.What wereitsstrengthsandweaknesses
32.How manyhours aweek,ontheaverage,doyoufind itnecessarytoworkto getyourjobdone
33.Can youdescribe asituation wherea crisisoccurred andyouhadto shiftprioritiesand workloadquickly
34.How doyou feelabout yourpresent workload
35.How doyou feelabout yourmanager contributedto yourchoosing toleaveyour presentjob
36.How doyouthinkyoursupervisorwill reactwhenyoutender yourresignation
189.Think ofa crisissituation wherethings gotoutofcontrol.Why didithappen andwhat wasyour roleinthechain ofevents
190.Give mean exampleofatime whenmanagement hadto changea planorapproach towhich youwere committed.How didyou feeland howdidyou explainthe changetoyourteam
191.Do yousueanactivity chartto trackthe flowoftheactivities necessarytoreach yourgoals
192.What projectmanagement methodologieshaveyoufound mosteffective
193.Im interestedin howyoudoyour planning.What planningprocesseshave youfound useful,and how doyoudo aboutimplementing them
194.In whatways haveyou improvedinyourcapacity forplanning
195.Tell meabout ajob orproject whereyouhadto gatherinformation frommanydifferent sourcesand thencreate somethingwiththeinformation.
196.What doyoudowhen thereisadecision tobe madeand noprocedureexists
197.What haveyoulearnedabout usingdeadlines tomotivate peopleorteams
198.Tell meabout atime when,rather thanfollowing instructions,you wentabouta taskinyouown way.What happenedWould youdo itthesame wayif youhadtodo thetask overagain
199.Can youthinkaboutaspecificsituation whereyou preventeda problembeforeit occurred
200.What doyoudoto welcomeand orientnew hiresinto yourdepartmentor team
201.If youwere hiringsomeone forthe jobyouareinterviewing for,whatthree qualitieswouldyoulookfor
202.What questionswouldyouask,or whattechniques wouldyouuse,toestablish thatthe personwas willing todothejob
203.How manypeople haveyou hiredinthe pasttwoyears
204.Do youhaveafavorite interviewingquestion
205..Tell meabout howyou wouldbudget forrecruiting.
206.What hasyourexperiencebeenwithretaining recruitmentfirms
207.How doyouhandlepersonnel evaluations
208.Whats thefirst thingyoulookfbr noa resumeor application
209.How doyougoabout checkingreferences
210.Tell meabout yourbiggest hiringsuccess.
211.Tell meaboutyourbiggest hiringmistake.
212.How couldwe improvethe hiringprocess weare usingtoselectaperson for this position
213.To whatdoyouattribute turnover
214.Is turnoveralways detrimental
215.What programshaveyoufound tobesuccessfulin retainingemployees
216.What isyour conceptof discipline
217.What arethe typicalproblems andgrievances thatyourstaffbrings toyou
218.How doyouhandlethem
219.How doyou maintaindiscipline withinyourdepartmentor team
220.Tell meaboutatime whenyouhadto disciplinea subordinate.
221.What wasthemostcommon causeof terminationatyourlastorganization
222.Have youthought aboutviolence inthe workplaceWhat strategieshaveyouevolvedto addressthis problem
223.How doyou keepabreast ofnew developmentsin informationtechnology
224.Describe asituation inwhich youwere ableto enhancethe usefulnessofinformation inanexistingmainframe systemand increaseyour employersproductivity.
225..How hasyour conceptionof informationsystems qualityevolved overtheyears
226.Describe successfulstrategies forsoftware testingthatyouhaveemployed.
227.What metricscan beused to measure usersatisfaction withIT
228.What strategiesdoyourecommend fororganizations facingtheyear2023problem
229.How wouldyou reinventour businessfrom an IT perspectiveif youhada blankpiece ofpaper and no resourceconstraints
230.We knowthat fourthgeneration languageshave manybenefits.Whichof thesebenefits doyoufindmost compellingWhy
231.How canyoutella goodprogram froma badone
232.Info WorldMagazine recentlysuggested thatclient/server computingisdead.Do youagree,and ifso,what killedit
233.What isthe futureofthemainframe ina worldof distributeddesktops
234.Describe themost significantbusiness processreengineering projectyouhave led.What werethe results
235.Distinguish betweenthe InternetandtheIntranet.
236.What isthe chiefbenefit ofan object-oriented applicationdevelopmentparadigm
237.Describe thecentral attributesoftheobject paradigm.How doesencapsulationor polymorphismcontribute tothe technologyseffectiveness
238.Why hascomputer-assisted softwareengineering CASE,a technologywhich offered somuch promise,generally notmet thehigh expectationssetfor it
239.Which Rapid Application DevelopmentRAD methodologydo youfindmostinterestingor effective
240.Describe adata migrationproject youled.What werethe results
241.I seethatyouhave listedjava,Pascal,COBOL,and C++as theprogramminglanguages with which yourefamiliar.Would youtake amomentto rankthem accordingtoyourskill level
242.What structuredprogramming methodologieshaveyoufound mosteffective
243.Please describethemostdifficult taskyouever hadto perform usingtoolX,and describehowyoumanaged toaccomplish it.
244.Which computertrade showsdoyouregularly attendandwhatdo yougetfrom them
245..Have youever presentedat anindustry tradeshow orseminar
246.Have youpublished anythingon IT
247.Describe yourparticipation onanIT steering committee.What wasthechallenge What wasyourrole Andwhatwasthe outcome
248.With respecttotheITsteeringcommittee,what technologydid youchooseWhyHow diditwork out
249.Do youhave anyexperience withRapidApplicationDevelopment Tellmeabout anapplication developedusing thisapproach.
250.Have you participatedinthe designand deploymentofaWeb site
251.Do youhave anE-mail addressorapersonal Website第十一章结束面试
1.Well,based onwhat wehave discussed,howdoyou feelabout thisjob
2.Do youhave anyquestions
3.Is thereanything elseI shouldknow aboutyou
4.Ive interviewedseveral verygood candidates,and Iwill admitthatyouareone ofthem.What singlemessage wouldyou likemetoremember thatwillconvince methatyouaretheone we should hire
5.How doyoufeelyou performedduring thisinterview
6.What haveyoubeenabletolearn aboutourfirmand ourseniormanagement
7.What implicationshaveyoudrawn fromtheinformation
8.When canyou start
9.Are youwillingtotravel
10.Are youwillingtorelocate
11.May Icontact yourpresent employerand references
12.Is thereanything youdliketoknow aboutthejobthat wouldhelp youtodo itbetter thananyone elsecould
13.If therewere onereason whyweshouldselect youovertheotherapplicants,what wouldthat be
14.Our timeis aboutup.Is therea finalpoint you would liketomake
15.Do youwant thisjob Thenwhy,through ourentire discussion,haveyou notasked for it第十二章有问题的方面
1.How wouldyou finishthissentence:“most peopleare basically.・・”
2.Tell meaboutatime whenyour employerwas nothappy withyour jobperformance.
3.Have youeverhadtoworkwithamanager whowas unfairtoyou,or wasjustplain hardtoworkwith
4.How wouldyou defineadifficultmanager
5.Have youever beeninadispute withasupervisorWhat wasit aboutandhow wasit resolved
6.Can wecheck yourreferences
7.What kindof referencesdoyouthinkyourprevious employerwill giveyouWhy
8.How doyoudealwithcoworkersor supervisorswho donot showyouproper respect
9.What causeyoutolose yourtemper
10.How doyou dandlerejection（经常抱怨的问题）
11.What aresome ofyour petpeeves
12.Whichofyour skillscan standimprovement atthis time
13.What problemsdoyouhave gettingalong withothers
14.What aresome ofthe thingsyoursupervisordid thatyou disliked
15.Wereyouever dismissedfromajob fora reasonthat seemedunjustified
16.What kindsof thingsdoyouworry about
17.What aresomeofthe things that botheryou
18.If Iwere tocall yoursupervisor today,howwouldheorshe describeyou
19.Can youidentify someweaknesses forwhichyou need tocompensate
20.Can youname threenewskills,techniques,or methodologiesyou learnedinthepast12months
21.What doyoudowhenyourboss loadsyou downwithagreatdealof workandnot enoughtimetodoitin
22.What doyoudowhen thereisadecision tobe madeandnoprocedureexists
23.Are yougenerally luckyor unlucky
24.What aspectofyourperformance inyourlastjob wereyouthemost proudof
25.1fyouwere goingtobefired,howwouldyou likeyoursupervisortohandle it第十三章求职者的问题
1.By whatcriteria willyou selectthe personfor thisjob
2.Why isthepositionopen
3.What happenedtothelast personholding this position
4.What dutiesand responsibilitiesdoes thisjob entail
5.Where doesthis positionfit intotheorganization
6.What kindof personareyoulookingfor
7.When wasthelastperson promoted
8.What arethe idealexperience andskill setfor thisposition
9.To whomwould Ireport
10.What problemsmight Iexpect toencounter onthisjob1l.What isthe normalsalary rangefor thisjob
12.Tell meabout promotionsand advancementinthiscompany.
13.Why areyou notfilling thisposition fromwithin
14.What areyour expectationsoftheperson hiredforthisjob
15.What arethe threemost significantthingsthatneed tobe accomplishedinthis positioninthefirst yearandwhat arethemajor hurdles
16.What istheworkenvironment likeday today
17.How manypeople willI superviseWhat aretheir backgrounds
18.Who hasthe finalsayinthis hiringdecision
19.Is thereanything elseI shouldknowabout thiscompany
20.Are thereany aspectsof mybackground orskills thatyou wouldliketo hearmore about
21.Is thereajobdescription MayI seeit
22.How muchfreedom wouldI haveto determinemy workobjectives anddeadlines
23.What kindof supportdoesthisposition receivein termsof peopleandresources
24.How wouldmy performancebe measuredandhowis successfulperformanceusually rewarded
25.Can youdescribeyourorganizational culture第十四章初级水平的问题
1.Based onwhat youknow ofthejobmarket,whichofyour coursesaredirectly transferabletothisjob
2.Do youfeelyourgrades arean accuratereflection ofyourworkIf not,whynot
3.In college,howdidyougoabout influencingsomeone toaccept yourideas
4.Have youever beenput onthe spotby aprofessor oradviser whenyou feltunsureof yourselfHowdidyouhandleit
5.What competitiveactivities haveyouparticipatedin Whatdidyoulearnfrom participationin competitiveactivities
6.Whats onemanagement lessonyoulearnedin college
7.Why doyouwanttogetinto thisfield
37.Describe themost significantreport orpresentation youhadtoprepare.
38.What ideahaveyoudeveloped andimplemented thatwas particularlycreativeor innovative
39.Take me through aproject whereyou demonstratedskills.
40.Tell meaboutateam projectofwhichyouareparticularlyproudand yourspecificcontribution.
41.Tell meaboutadifficultdecision youhadtomake.
42.WhatmadeitdifficultWhatdidyoulearn
43.Describe theway yourdepartment iscurrently organized.
44.What wasthehardestdecisionyoueverhadtomake,andhowdid youhandleit
45.What arethemostdifficult aspectsofyourcurrent job,andhowdo youapproachthem
46.What hasbeen yourmostimportantwork-related innovationorcontribution
47.What causedyouthemost problemsin executingyour tasks
48.How doyou organizeand planfor major projects Recallfor mea majorprojectyouworkedon.Howdidyou organizeand planforit
49.What wouldyou sayaresomeofthebasic factorsthat motivateyou inyourwork
50.Youve hadlittle experiencein,howdoyou intendto learnwhatyouneedtoknowtoperformwell inthisjob第三章工作能力
1.Please takemethroughyourprofessionalcareer.
2.Why haveyou chosenthis particularfield
3.What aspectsofyoureducation doyou rateas mostcritical
4.What wouldyour greatestbusiness championsay aboutyou
5.What wouldyourgreatestbusiness adversarysay aboutyou
6.What areyour long-range goals
7.If wehired you,whatarethetopthree goalsyouwouldliketosee thiscompanyachieve
8.What canyoudofor usthat someoneelse cannot
9.Have youdone yourbest workyet
10.What doyou likemost aboutthisjob
11.What aspectofthisjob istheleastappealing
12.How doyouplanyour time
13.What arethreereasonsforyoursuccess
14.What kindof leaderareyouPleaseprovideanexample.
15.Whatisthe titleofthepersonyoureporttoandwhatare hisor herresponsibilities
16.Think backtoatime whenyou trainedanewemployee.Tell meexactlywhat youdid totrain thatemployee andbring theperson uptothe jobsperformancestandards.
17.What werethebiggestdecisions youmade inthepastsixmonths
18.Howdidyougoabout makingthem andwhat alternativesdid youconsider
19.Can youdescribe amajorprojectwithwhichyou encounteredproblems
20.Howdidyou resolvethem andwhat werethe results
21.Describe oneofthebest ideasyouhaveever soldtoapeer orsupervisor.What wereyourapproachand result
22.What kindsof obstaclesto completingassignments ontime doyou mostfrequentlyencounter atwork
23.What strategieshaveyoudevised tohandle suchobstacles
24.Howdoyouknowyouaredoingagoodjob
25.Howdoyouprefertomeasureperformance
26.Canyourecall atimewhenyouwereless thanpleased withyourperformance
27.Canyoudescribe someprojects thatwere aresultofyourowninitiative
28.What promptedyoutobegin suchprojects Howdid theyend up
29.What qualificationsdoyouhavetomake yousuccessfulinthisfield
30.Do youprefertospeak withsomeone orsend amemo
31.Howdoyou motivatepeople
32.Give anexampleofasituationinwhichyou failed,andhowyouhandled it.
33.What characteristicsarethemostimportantinagood managerHowhave youdisplayed thesecharacteristics
34.What twoor threeaccomplishments havegiven youthe mostsatisfaction
35.Describe aleadership roleof yoursand tellme whyyou committedyourtime toit.
36.Have youbeenincharge ofbudgeting,approving expenses,andmonitoring departmentalprogress againstfinancial goals
37.What suggestionsdidyoumakeinyourlastjob tocut costs,increaseprofits,improve morale,increase output,etc.
38.What resultsdidyouget Howdoyouknow Howdidyoumeasureresults
39.What wouldyouliketo havedone moreofinyourlastjob
40.What specificsstrengths didyou bringtoyourlastjob
41.Whatwouldyouconsiderthe threemostsignificantaccomplishments inyourbusiness life
42.Think ofsomething thatyouconsidera failureinyourcareer.What didyoulearn fromit
43.Canyouthinkofanexampleofalessonyoulearnedfromsomeoneelses mistake
44.What risksdidyoutake inyourlastfew jobsWhatwastheresultofthose risks
45.What languagesdoyouspeak
46.What doyouthinkdifferentiates youfromtheother applicantsforthisjobWhy
47.Why doyouthinkyoud beagoodfit forthisjob
48.What doyoudowhenyouare havingtrouble solvingaproblem
49.What interestsyoumostaboutthisposition
50.Have youever hiredanyone
51.On what basis doyouselectanewhire（工
52.Describe thepeople thatyou hiredonyourlastjob.Did theywork out作进展）？How longdid theyremain attheir jobs
53.Have youever firedanyone Onwhatbasisdidyoufire them
54.How wouldyoudescribeyour managementphilosophy
55.What kindof referencesdoyouthinkyourprevious employerwill giveyouWhy
56.If youhave complaintsaboutyourpresent employers,and theythink sohighlyofyou,why haventyou broughtyour concernsto theirattention
57.The successfulcandidate forthispositionwill beworkingwithsomehighly trainedindividuals whohavebeenwiththecompanyfora longtime.。
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