客户满意度调查表

（客户名称）TO:/Customer Name.感谢贵公司长期以来的支持和照顾！为了能够为贵公司提供更好的服务，希望贵公司可以抽空填写以下表格，为敝公司提供一个改进的目标或方向期待在今后的合作中，我司尽可能完善机制为您服务，请在填写本单后，三天内回传到敝司业务人员E-mail,谢谢配合Than.yo.fo.lon.tim.suppor.an.car.fro.you.company.l.orde.t.provid.bette.service.t.you-cof^P^y-Coul.yo.fil.ou.th.for.below.fo.ou.improvement.Lookin.forwar.t.optimiz.th.servic.i.th.futur.cooperation.Coul.yo.sen.bac.thi.documen.t.ou.busines.departmen.withi..day.b.E-mail.Thanks!Thank youfor longtime supportand carefrom yourcompany!In orderto providebetter servicesto yourcompany,Could youfill outtheform below,for ourimprovement.Looking forwardto optimizethe servicein thefuture cooperation.Could yousend backthis documentto our businessdepartment within3days byE-mail.Thanks!客户满意度评估项目Customer satisfactionevaluation item调查项目评分标准您的评分Survey Itemyour scoreScoring criteria产品质量的评价

1.The evaluationof productquality不良发生后改善对策的回复及时性评价

2.The feedbacktimeliness afterquality complains.不良发生后改善对策的效果评价

3.非常满意分10The feedbackeffects afterquality complains.Very satisfied:10服务态度的评价

4.Evaluation of the serviceattitude满意分7-9生产能力的评价Satisfied:7-

95.Evaluation ofthe productioncapacity.一般分5-7交货期的评价

6.Common:5-7Evaluation ofthe dateof delivery.

7.价格的评价不满意3-5分The evaluationoftheprice Notsatisfied:3-5在有害物质或其他法律法规方面的评价

8.非常不满意卜分3Evaluation inhazardous substancesor otherlaws andregulationsVery unsatisfied:1-3与其它供应商比较之优势

9.Compared withother suppliersadvantage产品最终顾客的反馈

10.Product endcustomer feedback合计Total:您对本公司的改进建议/Your Suggestionsfor improvementtoourcompany:客户签核/Signature ofCustomer:填表人日期/Completed By:/Date:确认人日期/Confirmed By:/Date:确认人日期/Confirmed By/Date审核:业务签名:表单回收日期:。