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向客人、会员和来访者提供及时、高效和礼貌的服务Maintain HealthClub facilitiesaccording toset standardsof orderand cleanliness按照既定次序和清洁原则来维护健身俱乐部设施Report repairsand maintenanceproblems tosupervisor向主管汇报维修和保养问题Familiarize yourselfwith facilities,activities,equipment,services andother pertinentinformation in order toprovideguest withaccurate information熟悉酒店的设施、活动、设备、服务和其他有关状况,以便向客人提供精确信息Be knowledgeableabout allhotel facilitiesinorderto promoteand sellthem toguests熟知酒店所有设施,以便向客人进行推销Ensure guestsamenities,towels,linen andother guestsneeds haveample supply保证充足供应客人日勺用品、毛巾、布草等Follow hotelprocedures inrelation topool towelissue andretrieval遵守酒店有关泳池毛巾的发放和回收日勺工作程序Liaise withinter-facing departmentssuch asLaundry,Housekeeping andEngineering toprovide greatservice与关联部门,如洗衣房、客房部和工程部进行沟通,以向客人提供上乘服务Conduct activitiesand servicesfor guest,members andregistered childrenwhile givingproper instructionandsafety reminders为客人、会员和已登记的I小朋友开展活动与服务,对其做有关阐明并提醒其注意安全•Abide byrules andregulations andpolicies andprocedures ofhotel•遵守酒店日勺各项规章制度、政策和工作程序•Conduct regularinspections ofpool groundsto ensurecleanliness standardsare maintained•对游泳池进行定期视察,以保证其抵达清洁原则•Apply correctcharges toguests andvisitors whereapplicable foruse ofpool,spa andgym,and postto roomSilin accordancewith procedure•就游泳池、Spa和体育馆的使用向客人和来访者对欧I收费,并按照工作程序将费用计入房间帐单•Attend scheduledtraining•参与排定的I培训活动•Participate activelyin employeeactivities•积极参与员工活动•Adhere tospecified hygieneand personalappearance standards•遵守规定日勺卫生和个人仪容原则•Participate inactivities concerningprotection ofenvironment•参与与环境保护有关的活动•Ensure onlyqualified personssuch asin-house guests,members andguests whopaid theentrance feeareallowed touse•保证只容许符合资格的人员使用有关设施,如住店客人、会员和交付入场费H勺客人责任范围ACCOUNTABILITY管理的J员工Direct N.A.直接无Indirect N..A.间接无Key Metrics一重要绩效指标•Completion ofassigned tasks•完毕分派给的工作的状况Decision MakingResponsibilities DecisionRights-决策职责决策权•Within theauthority asassigned forHotel Band9role•酒店9级职权范围内的事宜任职规定QUALIFICATIONS ANDREQUIREMENTSRequired Skills一技能规定•Communication skillsare utilizeda significantamount oftime wheninteracting withothers;demonstrated abilitytointeract withcustomers,employees andthird partiesthat reflectshighly onthe hotel,the brandand theCompany.•拥有在与他人交往时大多数时间所使用的j沟通技能;完全代表酒店,品牌和企业与顾客,员工和第三方交往的能力•Able toread andwrite English•可以读写英语Qualifications一学历•High Schoolor VocationalCertificate orequivalent•高中学历或专业证书Experience-经历•1year relatedexperience,or anequivalent combinationof educationand experience.•1年有关工作经历,或与此相称的教育和有关工作经验结合日勺背景The statementsin thisjob descriptionare intendedto describethe essentialnature andlevel ofwork beingperformed.They arenot intendedto beALL responsibilitiesor qualificationsof thejob.Employee Nameprint_____________________________________________________________________________此职位描述所陈说的只是该项工作的关键内容和重要层面,并非所有职责或资历规定员工姓名(正楷)日期员工签名。
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