供应链管理-第三版-Unit1-习题与答案

Chapter1Understanding theSupply ChainTrue/False

1.A supply chain includesonly theorganizations directlyinvolved insupplying componentsneededfor manufacturing.Answer:FalseDifficulty:Moderate

2.A supply chain couldbe moreaccurately describedas a supply networkor supplyweb.Answer:TrueDifficulty:Moderate

3.The objectiveof everysupply chain is tomaximize theoverall valuegenerated.Answer:True Difficulty:Easy

4.Every supply chain mustinclude all5stages.Answer:FalseDifficulty:Easy

5.The cycle view of a supply chain holds that the processes in a supply chain aredivided intoaseries of activities performedat theinterface betweensuccessive stages.Answer:TrueDifficulty:Moderate

6.The push/pull view ofa supply chainholdsthat theprocessesina supplychainare dividedinto2categories dependingon whetherthey areinitiated inresponse toor inanticipation ofcustomer orders.Answer:TrueDifficulty:Easy

7.The objectiveof customerorder entryis tomaintain arecord ofproduct receiptandcomplete payment.Answer:FalseDifficulty:Hard

8.The replenishmentcycle occursat theretailer/distributor interface.Answer:TrueDifficulty:Hard

9.The manufacturingcycle occursat themanufacturer/supplier interface.Answer:FalseDifficulty:Moderate

10.The procurementcycle occursat themanufacturer/supplier interface.Answer:TrueDifficulty:Easy

11.The cycleviewof the supplychainis useful when considering operationaldecisions,because itspecifies theroles andresponsibilities ofeach memberof thesupplychain.Answer:TrueDifficulty:Moderate

12.The push/pull viewof thesupplychainisusefulwhenconsideringstrategic decisionsrelatingto supplychain design,because itcategorizes processesbased onwhether theyareinitiated inresponse toor inanticipation ofcustomerorders.Answers TrueDifficulty:Moderate

13.Pull processesmay alsobe referredto asreactive processes.Answer*:True Difficulty:Easy

14.Pull processesmay alsobe referredto asspeculative processes.Answer:False Difficulty:Easy

15.All supplychain activitieswithin afirm belongto oneof three macro processes-CRM,ISCMand SRM.Answe匚TrueDifficulty:Easy

16.There isa closeconnection betweenthe designand managementof supplychain flowsandthe successofasupplychain.Answer:True Difficulty:EasyEssav/Problems

1.Explain the3decision phasescategories thatmust bemade ina successfulsupplychain.（）Answer.Th..decisio.phase.tha.occu.withi..suppl.chai.ar.suppl.chai.strateg.o.desig n.suppl.chai.plannin.an.suppl.chai.operation.Decision.relat.t.th.flo.o.information,produc.an.funds.Th.differenc.betwee.categorie.depend.upo.th.frequenc.o.eac.decisio.an.th.tim.fram.o ve.whic.i.ha.ajmpact.Durin.th.suppL chai,strateg.phase..compan.determine.wha.th.chain f.configuration.wil.be.ho.resource.wil.b.allocated.an.wha.processe.eac.stag.wil.perform.Thi.wil.establis.th.structur.o.th.suppL chai.fo.severa.years.SuppL chai.plannin.deal.wit decision,wit.tim.fram.fro..month,u.t,year.Th.plannin.phas.mus.wor withi.th.constraint establishe./.th.strateg.phase.Plannin.decision.includ.whic.markett.suppl.fro.whic.locations.subcontractin.o.manufacturi ng.inventor.policie.an.timin.an.siz.o.marketin.promotions.Th.suppl.chai.operatio.phas.operate.o..weekl.o.dail.tim.horizo.an.deal.wit.decision,concern in.individua.custome.orders.Difficulty:Hard答决策的3阶段发生在一个供应链的供应链战略（或设计），供应链与供应链运作决策与信息的流动，产品和资金之间的差异类别取决于频率的每一个决定和时间框架，它影响了在供应链战略阶段，公司决定将链的配置，资源分配,和过程每个阶段都会执行这将建立供应链结构的几年供应链计划涉及一个时间框架从3个月到一年规划阶段必须工作的限制，建立在战略阶段规划的决定，包括市场的供应地点，转包生产，库存策略和营销推广的时机和规模供应链运作阶段运行在一个每周或每天的时间范围和处理决定个别客户的订单

2.Describe thecycleviewof theprocesses withinasupplychain.Ans wer.Th.cycl.vie.divide.th.suppL chai.int..serie.o..cycle.betwee.th..differen.stage.o..suppLchain.Th.cycle.ar.th.custome.orde.cycle,replenishmen.cycle.manufactu rin.cycL an.procuremen.cycle.Th.custome.orde.cycL occur,a.th.customer/retaile.int erfac.an.include.al.processe.di recti,in volve.i.receivin.an.fillin.th.customer.Th.reple nishmen.cycL occur.a.th,retailer/distributo.interfac.an.include.aLprocesse.in volve.i.replenishin.（retai Ie.in ventory.Th.manufacturin.cycL typical!,occur.a.th,distributor/m anu factu re.o.（retailer/manufacturer.interfac.an.include.aLprocesse.in volve.i.re pienishin.distributo.o.retailer.in ventory.Th.procuremen.cycL occur.a.th.manufacturer/supplie.interfac.an.include.aLprocesse.necessar.t.ensur.tha.th.mate rial.ar.a vailabLfo.manufacturin.accordin.t.schedule.Difficulty:Moderate答周期视图将供应链成一系列的4个周期之间的5个不同阶段的供应链周期客户订货周期，补货周期，制造周期和采购周期客户订单周期发生在客户/零售商的接口，包括所有进程直接参与接收和填补客户补货周期发生在零售商/分销商的接口，包括所有过程中补充零售商库存制造周期通常发生在经销商\/制造商（或零售商或制造商）接口，包括所有过程中补充批发商（或零售商）库存采购周期发生在厂家/供应商接口，包括所有必要程序,确保材料可用于制造按时间表

3.Explain thepush/pull viewoftheprocesses withinasupplychain.Answer.Th.push/puL vie.o.th.suppL chai,divide.suppl.chai.processe.int.tw.catego rie.base.o.whethe.the.ar.execute./.respons.t.custome.orde.o./.antici patio.o.custom e.orders.PuLprocesse.ar.initiate./.respons.t.custome.order.Pus.processe.ar.initia te.an.performe./.antici patio.o.custome.orders.Th.push/puLboundar.separate.pus.processe.fro.puLprocesses.Thi.vie.i.ver.usefu.whe.consider!n.strateg i.decision.re Iatin.t suppLchai.design,becaus.i.force.,mor.gio ba.con sideratio.o.suppL chai.proce sse.a.the.retat.tth.customer.Difficulty:Moderate答:推/拉的供应链供应链过程分为2大类的基础上无论是执行响应客户订单或预期顾客订单拉过程发起响应客户订单推动进程发起和完成预期的客户订单推/拉推拉过程进程边界分隔这种观点是非常有用的时候考虑的战略决策有关供应链设计，因为它迫使全球更多的考虑供应链流程，因为它们涉及的客户

4.Explain thethreemacroprocesses withinasupplychain.Ans wer.ALprocesse.withi..suppl.chai.ca.b.classifie.int.th re.macr.processe.（）（whic.ar.Custome.Relationshi.Managemen.CRM.Interna.Suppl.Chai.Managemen.ISC）（）M.an.Supplie.Relationshi.Managemen.SRM.Custome.Relationshi.Managemen.（CRM.include,al.processe.th a.focu.o.th.interfac.betwee.th.fir.an.it.customer,sue.a.marketing.sales.cat.cente.managemen.an.orde.management Interna.SuppL Chai.（Managemen.ISCM.include.al.processe.tha.ar.interna.t.th,fir.sue.a.preparatio.o.deman.an.suppLplans.preparatio.o.in ventor.managemen.policies.orde.fulfillmen.（an.plannin.o.capacity.Supplie.Relationshi.Managemen.SRM.include.al.processe,tha.focu.o.thjnterfac.betwee..fir.anJtsupplier.suaa.evaluatio.an.selectio.o.suppliers.negotiatio.o.suppl.term.an.communicatio.regardin.ne.product.an.orders.Difficulty:Moderate答所有的过程在一个供应链可分为三大过程，客户关系管理（客户关系管理），内部供应链管理（瑞士），与供应商关系管理（软件）客户关系管理（客户关系管理）包括所有进程，重点放在接口之间的公司和它的客户，如营销，销售，客服中心管理和订单管理内部供应链管理（瑞士）包括所有进程，是公司内部制备等需求和供应计划，准备库存管理政策，履行订单和策划能力供应商关系管理（软件）包括所有进程，重点放在接口之间的公司和供应商的评价和选择供应商，谈判的供应条件和通讯方面的新产品和订单。