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商务英语情景对话订酒店房间篇一Receptionist:—Good afternoon,Santa Hotel.May Ihelp you下午好,Santa酒店,有什么可以帮您?Mrs Ryefield:—Yes.Id like to booka room,please.我想订房Receptionist:—Certainly.When would you liketo havetheroom madam当然,您想要什么时候的房间呢?Mrs Ryefield:—3rd ofMarch.3月3号Receptionist:——How longwill you be staying您想住多久?Mrs Ryefield:—Three nights.3个晚上Receptionist:—What kindof roomwould youlike,madam好的,女士,您想要什么类型的房间?Mrs Ryefield:——Er...Double room.Vd appreciateit ifyoucould giveme a room with a viewover thelake.G:Well,care ofmy Hong Kong agent,Lihua TradingCompany.The phone number is
062036851.哦,可以由我的九龙代理商丽华贸易公司转告我电话号码是06203-6851C:Thank you,sir.We lookforward toserving you Havea safetrip!谢谢您,先生我们期待能为您服务祝您旅途平安双人房吧如果你能个帮我订个带湖景的,就最好了Receptionist:——Certainly,madam.Ill justcheck whatwehave available...I amso sorry,we donot havedouble roomavailableon3rd ofMarch,but wedo haveking sizeroom availablewitha reallysplendid view.Would youmind havinga king sizeroom insteadof doubleroom当然,女士,先让我看下我们的房间情况……很抱歉,3月3号的双人房没有了,但是我们有带豪华景观的大床房,可以吗?Mrs Ryefield:—How muchis thecharge ofking sizeroomper night大床房多少钱一晚?Receptionist:—It is680RMB per night.680元一个晚上Mrs Ryefield:—Well notbad.I wouldliketohave onethen.哦还好,那要大床房吧Receptionist:—Great.Would youlike breakfast好的,您想要早餐吗?Mrs Ryefield:—No,thanks.不了,谢谢Receptionist:——Whos thebooking for,please,madam女士,请问预订人的姓名是?Mrs Ryefield:—Mr and Mrs Ryefield,that s_Y-E-F-I-E-L-D.RRyefield先生和Ryefield女士Receptionist:——Okay,let memake sureI gotthat:Mr andMrs Ryefield,kingsizeroom forMarch of3rd,4th and5th.Is thatcorrect好的,我再确认一下信息,Ryefield先生和Ryefield女士预定的从3月3日到3月5日,3晚的大床房时吗?Mrs Ryefield:—Yes it is.Thank you.是的,谢谢!Receptionist:——You arevery welcome.Is thereanything Icanhelp youwith不客气,还有什么可以帮您的吗?Mrs Ryefield:-1guess thatsall fornow.目前就这些了Receptionist:Thank you for choosingSanta Hoteland haveanice day.Goodbye.好的,感谢您选择Santa酒店,祝您愉快,再见MrsRyefield:—Goodbye!再见!笛一.Jm--01普通预订C二Clerk(前台职员)G二Guest(宾客)C:Good morning.This isroom reservation.May Ihelp you,sir早上好,这是客房预订部,能为您效劳吗G:Well,rd liketo reservearoom.噢,我想预订一个房间C:Thank you,sir.Which datewould thatbe谢谢您,要订哪天的G:From October15to
17.从10月15日到17SoC:How manynights willyou bestaying要住几晚呢G:Three nights.3个晚上C:How manyguests arethere inyour party你们一共有多少位客人呢?G:Only mywife andL只有我太太和我C:What kindof roomwould you prefer,a doubleor atwinroom你喜欢什么样的房间,是一张双人床的还是两张单人床的房间呢?G:A twinroom,please.我要一间两张单人床的房间C:Could youhold theline,please Illcheck iftheres aroomavailable forthose days.Thank youfor waiting,Sir.We havea twinatHK$1000and HK$
1500.Which wouldyouprefer请别挂断好吗我要查查那几天有没有空房先生让您久等了,我们有港币1000元和1500元的两张单人床的房间,您喜欢哪一间呢?G:Whats thedifference房间有何差别?C:A roomwithafront viewis HK$1500per night,one witharear viewis HK$1000per night.带有前景的房间每晚港币1500元,而带有后每晚港币1000元G:We willtake theone atHK$
1500.我们要订1500元港币的房间C:Certainly,sir.May Ihave yourname andinitials,please好的,先生,请告诉我您的名字及其首字母G:Yes,its CarruthersT.E.好的,我叫凯鲁瑟斯T.E.C:Can youtell mehow tospell that,please请告诉我怎么拼好吗?G:C.A,double R,U,T,H,E,R,S.C,A,两个R,U,THIE,R,SOC:Mr.Carruthers.May Ihave yourphone numberplease凯鲁瑟斯先生,请给我您的电话号码好吗?G:Yes,the numberis06-321-
2345.好的号码是06-321-2345C:06-321-
2345.Is thisyour homephonenumber00321-2345o这是您家里的电话号码吗?G:Yes.itis.是的C:What timedo youexpect toarrive,sir先生,您预计什么时候抵达?G:Oh,around5p.m.I suppose.嗯,我想是下午5点左右吧!C:rd liketo confirmyour reservation,A twinroom forMr.andMrs.Carruthers atHK S1500pernightfor nightsfromOctober15to
17.We lookforward toservingyou.和您再确定一下预订凯鲁瑟斯夫妇要一间两个单人床的双人房间,每晚1500元港币从10月15日到17日共三晚期待能为您服务02团队预订C二Clerk(前台职员)G=Guest(宾客)C:Good afternoon,reservation.May Ihelpyou下午好,客房预订部能为您效劳吗?G:Good afternoon.Im callingfrom ABCCompany.Id liketoknow ifyouhave roomsavailable forthe nightsfrom May5th toMay10th.We aregoingto havebusiness conference.下午好,我是ABC公司的请问5月5日到5月10日期间你们酒店有空房间吗我们要开个业务会议C:May Iask howmany peoplewill beinyour party请问有多少位客人?G:16persons.一共16人C:What kindof roomwouldyoulike您要订何种客房呢?G:Double roomswith twinbeds.要有两张床的双人房C:A momentplease,sir.Yes,I canconfirm8rooms forthosedays.请稍等,先生我可以确认我们在那段时间有8间房G:Thank you.Is therea specialrate fora groupreservation谢谢!请问对团体顶订有优惠吗?C:Yes,there isa10percent discount.是的,可以打九折G:That isfine.C:By theway,how willyoubesettlingthe bill顺便问一下,您打算如何支付?G:The companywill coverall theexpenses andwell sendyoua chequesoon.公司将支付所有费用我们很快寄送给你们支票C:Thank you,sir.Anything else谢谢您,先生!还有其他需要吗?G:Have yougot ameeting roomfor16persons你们有容纳16人开会的会议室吗?C:Yes,sir.We havea verynice meetingroomfor thatShall Ikeepit foryouforthat period.是的,先生我们酒店正好有这么一个会议室这期间要给您保留吗?G:Thats great.Thank youand goodbye!太好了,谢谢,再见!C:We lookforward toyour arriving.Goodbye!恭候您的光临再见!03海外预订C=Clerk(前台职员)G=Guest(宾客)C:May Ihave yourairline andflightnumber,please请告诉我您搭乘的航空公司以及航班号好吗?G:Pan AmericanFlight666departing from New YorkonMay
8.5月8日由纽约起飞的泛美66次班机C:May Iknow yourarrival timeat BeijingInternationalAirport,sir先生,能告诉我您抵达北京国际机场的时间吗?G:Yeah,its3p.m.local time.是当地时间下午3点C:You willbe arrivingat3p.m.local timeon May9th onPanAmerican Flight666fromNewYork您将搭乘由纽约起飞的泛美66次班机,于5月9日当地时间下午3点到达G:Thats it.就是这样C:Where canwe contactyou inHongKong在香港我们可以通过哪个单位与您联系?。
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