酒店英语教案chapter 2 housekeeping各章节教案

第次课2学时授课形式课堂讲授授课时间General introduction on HousekeepingDepartment课目、课题Guide Gueststo TheirRooms

1.memorize thespeciadzed terms and egressions教学目的和要求

2.understand How to guideguests to their rooms

1.vocabulary forthis unit重点难点

2.Dialogue[earning

1.Greetings andintroductiononhousekeeping department---15min.教学进程

2.lead in—10min.（含课堂教学内

3.Learning theconversations——25min.容、教学方法、辅Dialogue1Accompany Gueststo TheirRoom助手段、师生互动、Dialogue2Escort a Guest withLuggage toHis Room时间分配、板/设计）Dialogue3The RemoteControl doesnot WorkDialogue4Fix theDesk Lampfor the Guest

4.Useful Expressions—20min.

5.Practice-10min.

6.Conclusion forthis unit---5min.作业布置get readyfor thene电unit主要参考资料《酒店英语》Some students were veryg[ad to6e volunteersin theroCe pCay.Jlnd课后自我they fidvery Some students were too shy and worriedabout总结分析making mistakes.I encouragedthem to6e brave to speaking^ngCish.第次课2学时授课形式课堂讲授授课时间课目、课题Room ServiceRememberspecialized termsand expressions for room service.教学目的和要Offer room service to the guestsin aproper manner.求Have agood knowledgeof breakfastin differentstyles.

1.vocabulary forroomservice重点难点

2.Dialogue[earning

1.Greetings andreview regularservices byreading theconversation andasksome questionsabout thekey expressionin theconversation-5min.教学进程（含课堂

2.lead-in—10min.教学内容、教学

3.Learning theconversations——30min.方法、辅助手段、Dialogue1Tell GuestsHowtoGet RoomService师生互动、Dialogue2Order Breakfast时间分配、板书设计）Dialogue3Offer RoomService inaGuestRoom

4.Useful Expressions---10min.

5.Role-play andpractice---30min.Situation1:Miss Bellorders somefood anddrinks forroom serviceonthe phone.Then ahotel staff member comestotheguest roomwith whattheguest wants.Situation2:Mr.White wants to orderroomservicefor breakfast.He prefersEnglish breakfast.Please helphim.

6.Conclusion forthis unit---5min.作业布置get readyfor thene电unit主要参考资料《酒店英语》Some students were veryg[ad to6e volunteersin theroCe pCay.Jlnd课后自我总结分析they didvery weCC.Some students were too shy and worried aboutmaking mistakes.I encouragedthem to6e braveto speaking^ngCish.

4.Role-play---25min.Situation1:A hotelstaffmemberis showinga guestto his/her room.On theway,please introducehotel facilities totheguest.作业布置Review tdisunit主要参考资料《酒店英语》

5.Conclusion forthis unit---5min.Some studentswere veryg[ad to6e volunteersin theroCe pCay.Jlnd课后自我总结分析they fidvery Some studentsweretoo shyand worried aboutmaking mistakes.I encouragedthem to6e braveto speaking^ngCish.第次课2学时授课形式课堂讲授授课时间课目、课题Guide Gueststo TheirRoomsEscort gueststo hotelrooms followingworking procedures.Introduce hotelfacilities tothe guests.教学目的和要Introduce room facilitiestothe guests.求

1.Dialogue[earning重点难点

2.VsefuCEj pressions

1.Greetings andreview---5min.教学进程

2.Useful expression-20min.（含课堂教学内

3.Learning theconversations——30min.容、教学方法、辅Dialogue3Introduce HotelFacilities tothe Guest助手段、师生互动、Dialogue4Show theAmenities in the Room时间分配、板/设计）

4.Activities andpractice---20min.Role-play andtranslation practice

5.Conclusion forthis unit---5min.作业布置get readyfor thene电unit参考资料《酒店英语》主要Some studentswere veryglad to6e volunteersin theroCe pCay.Jlnd课后自我总结分析they fidvery we[[.Some studentsweretoo shyand worriedaboutmaking mistakes.I encouragedthem to6e braveto speaking^ngCish.第3次课2学时授课形式课堂讲授授课时间课目、课题Room CleaningServiceOffer cleaningservice inguest rooms.教学目的和要Do turn-down serviceefficiently.求Deal withsituations concernedwith room-cleaning.

1.voca6uCary andusefuCegressions重点难点

2.Dialogue learning教学进程（含课堂

1.Greetings andreview regularservices byreading theconversation andask教学内some questionsabout thekey expressionin theconversation--5min.容、教学

2.lead-in—10min.方法、辅

3.Learning theconversations——40min.助手段、Dialogue1Clean theRoom WhiletheGuestIs In师生互动、时间分配、Dialogue2Turn-down Service板书设计）Dialogue3Clean theRoom Improperly

4.Role-play andpractice---20min.Situation1Lucy isa housekeeper.She wantsto cleanthe roomforMrs.Smith.Mrs.Smith talkswith Lucywhile sheis tidyingthe room.AndMrs.Smith wantssome greentea andmore drinkablewater.Situation2Miss Smithcalls thereception deskfor turn-downservice.Please answerthe phonepolitely andsend ahousemaid forher.

5.Conclusion forthis unit---5min.作业布置get readyfor thene电unit主要参考资料《酒店英语》Somestudentswere veryg[ad to6e volunteersin theroCe pCay.Jlnd课后自我总结分析they fidvery Somestudentsweretooshyandworriedaboutmakingmistakes.I encouragedthem to6e braveto speaking^ngCish.第次课2学时授课形式课堂讲授授课时间课目、课题Laundry serviceRememberthe specializedtermsandexpressionsforlaundry services.教学目的和要Understand theworking proceduresof laundry service.求Offer laundryservices efficiently.

1.voca6uCary forlaundryservice重点难点

2.Dialogue[earning

1.Greetings andreview regularservices byreading theconversation andask教学进程some questionsabout thekey expressionin theconversation---5min.（含课堂教学内

2.lead-in—10min.容、教学方法、辅

3.Learning theconversations——30min.助手段、Dialogue1Introduce LaundryService师生互动、时间分配、Dialogue2Fill outthe LaundryForm板书设计）Dialogue3The LaundryFee

4.Role-play andtranslation practice---30min.Topic:Lily Whitewantstohave herdress cleaned.Now sheis makingaphone callto housekeeping.

5.Conclusion forthis unit—5min.作业布置get readyfor thene电unit主要《酒店英语》参考资料Somestudentswere veryglad to6e volunteersin theroCe pCay.刃nd课后自我they fidvery Somestudentsweretooshyandworriedabout总结分析makingmistakes.I encouragedthem to6e6ravetospeaking^ngRs/i.第次课2学时授课形式课堂讲授授课时间课目、课题Maintenance ServiceRemembermain articlesguests oftenuse inthe room.Deal withvarious problemsof hotelroomfacilities.教学目的和要Understand generalrules andregulations betweenguests andthe hotel.求

1.vocabulary anduseful egressions重点难点

2.Dialogue earning

1.Greetings andreview regularservices byreading theconversation andask教学进程some questionsabout thekey expressionintheconversation---5min.（含课堂教学内

2.lead-in---10min.容、教学方法、辅

3.Learning theconversations——30min.助手段、Dialogue1Maintenance Service师生互动、时间分配、Dialogue2I Needa BrighterLight板书设计）。