高职旅游英语期末试题及答案解析

高职旅游英语期末试题及答案解析

一、单选题（每题1分，共20分）

1.Inahotel,theroomnumber808ispronouncedas______.A.eightoheightB.eighthundredeightC.eightzeroeightD.eighteightzero【答案】A【解析】Hotelroomnumbersaretypicallypronouncedbycombiningeachdigitseparately.

2.WhichofthefollowingisNOTacommonphraseusedinairlinecheck-inA.MayIseeyourpassport,pleaseB.WhereistherestroomC.CouldyouhelpmewithmyluggageD.IwouldliketobookaflighttoLondon.【答案】D【解析】Bookingaflightisaphraseusedduringthereservationprocess,notcheck-in.

3.Thewordetiquetteintourismcontextrefersto______.A.hotelmanagementB.customerserviceC.behaviorandmannersD.tourplanning【答案】C【解析】Etiquettereferstothecodeofpolitebehaviorinsocietyoramongmembersofasocialgroup.

4.Whenatouristasks,Whattimeisthesunsetthecorrectresponseis______.A.Its6:00PMinyourtimezone.B.Idontknow,letmecheck.C.Thesunsetisat6:00PMlocaltime.D.Sunsetisusuallyat5:00PM.【答案】C【解析】Providinglocaltimeismoreaccurateandhelpfulfortourists.

5.Thetermitineraryrefersto______.A.alistofplacestovisitonatripB.ahotelreservationC.aflightscheduleD.arestaurantmenu【答案】A【解析】Anitineraryisadetailedplanofatrip,includingplacestovisitandactivities.

6.InEnglish,thephraseHaveanicetrip!isequivalentto______inChinese.A.旅途愉快！B.晚上好！C.早上好！D.祝你生日快乐！【答案】A【解析】Haveanicetrip!isacommonEnglishphrasewishingsomeoneapleasantjourney.

7.WhichofthefollowingisatypicalgreetinginahotellobbyA.Goodbyeandtakecare!B.Welcometoourhotel!C.Goodnight!D.Seeyoutomorrow!【答案】B【解析】Welcometoourhotel!isastandardgreetingforguests.

8.Thewordaccommodationintourismmeans______.A.transportationB.foodanddrinksC.lodgingandhousingD.touractivities【答案】C【解析】Accommodationreferstoplaceswherepeoplecanstay,suchashotelsorhostels.

9.Whenatouristasksfordirections,thecorrectresponseshouldinclude______.A.thetouristsnameB.thetouristsaddressC.landmarksandlandmarksD.thetouristsphonenumber【答案】C【解析】Givingdirectionsusuallyinvolvesmentioninglandmarkstohelpthetouristnavigate.

10.ThephrasePleaseholdthelineinahotelfrontdeskcontextmeans______.A.PleasewaitonholdB.PleaseleaveamessageC.PleasecometothefrontdeskD.Pleasecallbacklater【答案】A【解析】Pleaseholdthelineisaninstructionforthecallertowaitwhiletheoperatorassistssomeoneelse.

11.InEnglish,thephraseCheck-intimeis3:00PMmeans______inChinese.A.登机时间下午3点B.入住时间下午3点C.离店时间下午3点D.用餐时间下午3点【答案】B【解析】Check-intimereferstothetimewhenguestscanregisteratahotel.

12.Thetermculturalheritageintourismrefersto______.A.historicalbuildingsB.naturallandscapesC.culturaltraditionsD.alloftheabove【答案】D【解析】Culturalheritageincludeshistoricalbuildings,naturallandscapes,andculturaltraditions.

13.Whenatouristasks,Whatisthecurrencyofthiscountrythecorrectresponseis______.A.ThecurrencyisUSD.B.Thecurrencyisindollars.C.Thecurrencyisthelocalcurrency.D.Idontknow,letmecheck.【答案】C【解析】Thecurrencyisthelocalcurrencyisamoreaccurateandgeneralresponse.

14.Thephrasecomplimentarybreakfastinahotelmeans______.A.breakfastisnotincludedB.breakfastisfreeC.breakfastisextraD.breakfastisservedatnight【答案】B【解析】Complimentarymeansfreeoratnoadditionalcost.

15.InEnglish,thephraseIwouldliketobookaroomforthreenightsisequivalentto______inChinese.A.我想预订三个晚上的房间B.我想预订三晚的房间C.我想预订三天的房间D.我想预订三个小时的房间【答案】B【解析】Bookaroomforthreenightsmeansreservingahotelroomforthreenights.

16.Thewordambassadorintourismcontextrefersto______.A.ahotelmanagerB.atourguideC.atravelagentD.acountrysrepresentative【答案】D【解析】Anambassadorisadiplomatrepresentingacountry.

17.Whenatouristasks,Whatistheexchangeratethecorrectresponseis______.A.Theexchangerateis1USDto6RMB.B.Idontknow,letmecheck.C.Theexchangerateisgoodtoday.D.Theexchangerateisinthebrochure.【答案】A【解析】Providingaspecificexchangerateisthemosthelpfulresponse.

18.Thetermheritagesiteintourismrefersto______.A.amodernbuildingB.ahistoricalplaceC.acommercialareaD.anaturalpark【答案】B【解析】Aheritagesiteisaplaceofhistoricalorculturalsignificance.

19.Whenatouristasksforrecommendations,thecorrectresponseshouldinclude______.A.thetouristsnameB.thetouristspreferencesC.thetouristsbudgetD.thetouristsphonenumber【答案】B【解析】Recommendationsshouldbetailoredtothetouristspreferences.

20.ThephrasePleasearriveatthehotelby10:00AMmeans______inChinese.A.请在上午10点到达酒店B.请在上午10点离开酒店C.请在上午10点预订酒店D.请在上午10点取消酒店预订【答案】A【解析】Pleasearriveatthehotelby10:00AMmeansarrivingnolaterthan10:00AM.

二、多选题（每题4分，共20分）

1.Whichofthefollowingarecommonphrasesusedinhotelcheck-inA.CanIhelpyouB.DoyouhaveareservationC.WhereistherestaurantD.Thankyouforchoosingourhotel.E.Canyoushowmethemenu【答案】A、B、D【解析】CanIhelpyou,Doyouhaveareservation,andThankyouforchoosingourhotelarecommonphrasesusedduringcheck-in.

2.Thefollowingarecommonphrasesusedinairlinecheck-in:A.WhereistheboardinggateB.DoIneedtofilloutanyformsC.CanIcheckinonlineD.WhattimeistheflightE.Canyouhelpmewithmyluggage【答案】A、B、E【解析】Whereistheboardinggate,DoIneedtofilloutanyforms,andCanyouhelpmewithmyluggagearecommonphrasesusedduringcheck-in.

3.Thefollowingarecommonphrasesusedintourguiding:A.Welcometoourcity!B.WhereisthebathroomC.WhattimeisthenexttourD.CanyoutellmemoreaboutthisplaceE.Thankyouforcomingonourtour.【答案】A、C、D、E【解析】Welcometoourcity!,Whattimeisthenexttour,Canyoutellmemoreaboutthisplace,andThankyouforcomingonourtourarecommonphrasesusedintourguiding.

4.Thefollowingarecommonphrasesusedinhotelfrontdesk:A.CanIhelpyouB.DoyouhaveareservationC.WhereistherestaurantD.Thankyouforchoosingourhotel.E.Canyoushowmethemenu【答案】A、B、D【解析】CanIhelpyou,Doyouhaveareservation,andThankyouforchoosingourhotelarecommonphrasesusedatthefrontdesk.

5.Thefollowingarecommonphrasesusedinhotelconcierge:A.CanIhelpyouB.DoyouneedanyassistanceC.WhereistherestaurantD.Thankyouforchoosingourhotel.E.Canyoushowmethemenu【答案】A、B、C【解析】CanIhelpyou,Doyouneedanyassistance,andWhereistherestaurantarecommonphrasesusedbyconcierge.

三、填空题（每题2分，共16分）

1.Inahotel,theroomnumber701ispronouncedas______.

2.Thewordcheck-inintourismcontextmeans______.

3.Thetermitineraryrefersto______.

4.InEnglish,thephraseHaveanicetrip!isequivalentto______inChinese.

5.Thewordaccommodationintourismmeans______.

6.Whenatouristasksfordirections,thecorrectresponseshouldinclude______.

7.ThephrasePleaseholdthelineinahotelfrontdeskcontextmeans______.

8.InEnglish,thephraseCheck-intimeis4:00PMmeans______inChinese.【答案】

1.sevenohone

2.registeringatahotel

3.alistofplacestovisitonatrip

4.旅途愉快！

5.lodgingandhousing

6.landmarksandlandmarks

7.Pleasewaitonhold

8.入住时间下午4点

四、判断题（每题2分，共20分）

1.Thewordambassadorintourismcontextreferstoahotelmanager.（）【答案】（×）【解析】Anambassadorisadiplomatrepresentingacountry,notahotelmanager.

2.Thephrasecomplimentarybreakfastinahotelmeansbreakfastisnotincluded.（）【答案】（×）【解析】Complimentarymeansfreeoratnoadditionalcost.

3.Thetermheritagesiteintourismreferstoahistoricalplace.（）【答案】（√）【解析】Aheritagesiteisaplaceofhistoricalorculturalsignificance.

4.Whenatouristasks,WhatistheexchangeratethecorrectresponseisIdontknow,letmecheck.（）【答案】（×）【解析】Providingaspecificexchangerateisthemosthelpfulresponse.

5.ThephrasePleasearriveatthehotelby10:00AMmeansarrivingnolaterthan10:00AM.（）【答案】（√）【解析】Pleasearriveatthehotelby10:00AMmeansarrivingnolaterthan10:00AM.

6.Thewordcheck-inreferstothetimewhenguestscanregisteratahotel.（）【答案】（√）【解析】Check-inistheprocessofregisteringatahotel.

7.Thetermitineraryreferstoahotelreservation.（）【答案】（×）【解析】Anitineraryisadetailedplanofatrip,includingplacestovisitandactivities.

8.ThephraseHaveanicetrip!isacommonEnglishphrasewishingsomeoneapleasantjourney.（）【答案】（√）【解析】Haveanicetrip!isacommonEnglishphrasewishingsomeoneapleasantjourney.

9.Thewordaccommodationintourismmeanstransportation.（）【答案】（×）【解析】Accommodationreferstoplaceswherepeoplecanstay,suchashotelsorhostels.

10.Thetermambassadorintourismcontextreferstoatourguide.（）【答案】（×）【解析】Anambassadorisadiplomatrepresentingacountry,notatourguide.

五、简答题（每题2-5分，共10分）

1.Whatisthedifferencebetweencheck-inandcheck-outinahotel【答案】Check-inistheprocessofregisteringatahotelwhenaguestarrives,whilecheck-outistheprocessofleavingthehotelwhenaguestchecksout.Check-ininvolvesprovidingidentification,signingaregistrationform,andreceivingaroomkey,whilecheck-outinvolvesreturningtheroomkeyandpayinganyoutstandingbills.

2.Whataresomecommonphrasesusedinhotelfrontdesk【答案】Somecommonphrasesusedinhotelfrontdeskinclude:-CanIhelpyou-Doyouhaveareservation-Whereistherestaurant-Thankyouforchoosingourhotel.-Canyoushowmethemenu

3.Whatistheimportanceofculturalheritageintourism【答案】Culturalheritageisimportantintourismbecauseitprovidesauniqueexperiencefortourists,preserveshistoricalandculturalvalues,andpromotesculturalexchange.Ithelpstoattracttouriststoadestinationandcontributestothelocaleconomy.

六、分析题（每题10-15分，共30分）

1.Analyzetheimportanceofcustomerserviceinthetourismindustry.【答案】Customerserviceiscrucialinthetourismindustryforseveralreasons:-Itenhancestheoveralltravelexperiencefortourists.-Itbuildscustomerloyaltyandrepeatbusiness.-Ithelpstocreateapositivereputationforthetourismindustry.-Itcanleadtopositiveword-of-mouthmarketing.-Itensuresthattouristsneedsandconcernsaremeteffectively.

2.Discusstheroleofatourguideinatouristsexperience.【答案】Atourguideplaysasignificantroleinatouristsexperienceby:-Providinginformationabouthistoricalandculturalsites.-Guidingtouriststhroughvariousattractions.-Ensuringthesafetyandcomfortofthegroup.-Answeringtouristsquestionsandprovidingassistance.-Makingthetourenjoyableandmemorable.

3.Explaintheimportanceoflanguageskillsfortourismprofessionals.【答案】Languageskillsareessentialfortourismprofessionalsbecause:-Theyenableeffectivecommunicationwithtouristsfromdifferentcountries.-Theyhelptoprovidebettercustomerserviceandassistance.-Theyfacilitatethesmoothoperationoftourismservices.-Theyenhancetheprofessionalimageoftourismprofessionals.-Theycontributetothesuccessoftourismbusinesses.

七、综合应用题（每题20-25分，共50分）

1.Imagineyouareahotelfrontdeskstaff.Atouristasks,WhereistherestaurantHowwouldyourespondtothetourist【答案】Asahotelfrontdeskstaff,Iwouldrespondtothetouristasfollows:-Welcometoourhotel.Therestaurantislocatedonthesecondfloor,toyourright.Itopensat6:00AMandclosesat10:00PM.Wouldyoulikemetoprovideyouwithamapordirections-Iwouldalsooffertoassistthetouristwithanyotherquestionsorneedstheymighthave.

2.Supposeyouareatourguide.Atouristasks,WhattimeisthenexttourHowwouldyourespondtothetourist【答案】Asatourguide,Iwouldrespondtothetouristasfollows:-Thankyouforyourquestion.Thenexttourstartsat2:00PM.Itisaguidedwalkingtourofthecity.Wouldyouliketojoinus,ordoyouhaveanyotherquestions-Iwouldalsoprovidethetouristwithadditionalinformationaboutthetour,suchasthedurationandthemeetingpoint.---标准答案

一、单选题

1.A

2.D

3.C

4.C

5.A

6.A

7.B

8.C

9.C

10.A

11.B

12.D

13.C

14.B

15.B

16.D

17.A

18.B

19.B

20.A

二、多选题

1.A、B、D

2.A、B、E

3.A、C、D、E

4.A、B、D

5.A、B、C

三、填空题

1.sevenohone

2.registeringatahotel

3.alistofplacestovisitonatrip

4.旅途愉快！

5.lodgingandhousing

6.landmarksandlandmarks

7.Pleasewaitonhold

8.入住时间下午4点

四、判断题

1.（×）

2.（×）

3.（√）

4.（×）

5.（√）

6.（√）

7.（×）

8.（√）

9.（×）

10.（×）

五、简答题

1.Check-inistheprocessofregisteringatahotelwhenaguestarrives,whilecheck-outistheprocessofleavingthehotelwhenaguestchecksout.Check-ininvolvesprovidingidentification,signingaregistrationform,andreceivingaroomkey,whilecheck-outinvolvesreturningtheroomkeyandpayinganyoutstandingbills.

2.Somecommonphrasesusedinhotelfrontdeskinclude:-CanIhelpyou-Doyouhaveareservation-Whereistherestaurant-Thankyouforchoosingourhotel.-Canyoushowmethemenu

3.Culturalheritageisimportantintourismbecauseitprovidesauniqueexperiencefortourists,preserveshistoricalandculturalvalues,andpromotesculturalexchange.Ithelpstoattracttouriststoadestinationandcontributestothelocaleconomy.

六、分析题

1.Customerserviceiscrucialinthetourismindustryforseveralreasons:-Itenhancestheoveralltravelexperiencefortourists.-Itbuildscustomerloyaltyandrepeatbusiness.-Ithelpstocreateapositivereputationforthetourismindustry.-Itcanleadtopositiveword-of-mouthmarketing.-Itensuresthattouristsneedsandconcernsaremeteffectively.

2.Atourguideplaysasignificantroleinatouristsexperienceby:-Providinginformationabouthistoricalandculturalsites.-Guidingtouriststhroughvariousattractions.-Ensuringthesafetyandcomfortofthegroup.-Answeringtouristsquestionsandprovidingassistance.-Makingthetourenjoyableandmemorable.

3.Languageskillsareessentialfortourismprofessionalsbecause:-Theyenableeffectivecommunicationwithtouristsfromdifferentcountries.-Theyhelptoprovidebettercustomerserviceandassistance.-Theyfacilitatethesmoothoperationoftourismservices.-Theyenhancetheprofessionalimageoftourismprofessionals.-Theycontributetothesuccessoftourismbusinesses.

七、综合应用题

1.Asahotelfrontdeskstaff,Iwouldrespondtothetouristasfollows:-Welcometoourhotel.Therestaurantislocatedonthesecondfloor,toyourright.Itopensat6:00AMandclosesat10:00PM.Wouldyoulikemetoprovideyouwithamapordirections-Iwouldalsooffertoassistthetouristwithanyotherquestionsorneedstheymighthave.

2.Asatourguide,Iwouldrespondtothetouristasfollows:-Thankyouforyourquestion.Thenexttourstartsat2:00PM.Itisaguidedwalkingtourofthecity.Wouldyouliketojoinus,ordoyouhaveanyotherquestions-Iwouldalsoprovidethetouristwithadditionalinformationaboutthetour,suchasthedurationandthemeetingpoint.。